Avaya IP Office 9611 User Manual
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Also for Avaya IP Office 9611: User Manual (11 pages), Quick Reference Manual (5 pages), User Manual (4 pages), Quick Manual (11 pages), Mini-Manual (8 pages)
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Avaya 9611 Phone User Guide
In Call Functions
Putting a call on hold
once you are on an active call).
Press the [Hold] softkey.
The line button flashes red and the hold icon appears on your
Retrieving a held call
display
[Hold])
Press the [Resume] softkey ro return to call
Transferring a call
(Transfer will appear on the bottom of the display
once you are on an active call).
During a call, press the [Transfer] softkey on the bottom of the dis-
The call is automatically put on hold
play.
Dial the telephone number, the Contacts list, or from the History list.
Press the [Complete] softkey to complete the transfer.
To stop the transfer and return to the caller, press the [Cancel]
softkey or press the line button of the original call.
Transferring a call straight to voicemail
During a call, press the Transfer softkey on the bottom of the display.
Use to locate the feature Transfer VM.
Press the Line button next to Transfer to Voice Mail.
Recording answers; "Enter the party's extension number and
then press Transfer":
Dial the Extension number that the call is being transferred to, press
the Phone button to return to the main screen
Press the [Complete] softkey on the bottom of the display to complete
the transfer.
(Hold will appear on the bottom of the display
(The [Resume] softkey will replace the
Answering and Making Calls
Placing a call
Lift the handset and dial 9+ the number.
If you are using a headset, press the Headset button and dial the number.
If you are using the speakerphone, press the Speaker button and dial the number.
Answering a call
Lift the handset
If you are using a headset, press the Headset button.
To use the speakerphone, press the Speaker button or press the [Answer] softkey on
your display.
Calling a person from history
Press the History button.
Use the
to select the list you wish to view i.e. Missed, Answered...
Select the person or the number you wish to view or call.
Press the [Call] softkey or OK in the center of the phone.
Calling a person from the contacts list
Press the [Contacts] button.
Use the to find the person you wish to call
To call a non-primary number, select the person, press the [Details] soft-
key, then select the number
Press the [Call] softkey or OK in the center of the phone.
Conference calls
(With Conference you can have up to 6 people including
yourself).
Once you are on active call, press the [Conf] softkey.
The call is automatically put on hold
Dial the telephone number, the Contacts list, or from the History list.
Press the [Join] softkey to add the new party to call.
To add additional parties press the [Add] softkey and follow
above steps.
Conferencing a held call to an active call
While on an active call, press the [Conf] softkey.
Press the Line button of the original call on hold
You have successfully added the two calls together.
Drop the last person added to the conference call
Press the Drop softkey. The last party connected to the conference call
is dropped from the call.
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