Avaya IP Office 9621 Quick Reference Manual - Page 5
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Voicemail
Both the MESSAGE button and the message lamp/ringing indicator on your phone (top-right) are used to indicate when
you have new messages in your voicemail mailbox. They remain lit until you have played or deleted each of the new
messages.
Checking Messages
1. Press the MESSAGE button. Enter your voicemail password if requested and press Done.
2. The numbers shown next to Listen indicate the number of new, old and saved messages.
3. Highlight Listen and press Select.
4. Use the
up/down
press Select. The details of the first message of that type are displayed.
5. You can use the
6. Use the soft keys to control the playback actions for the current message.
By default, messages are automatically deleted a set time after being played. The delay depends on the particular
voicemail server (24 hours for embedded voicemail, 30 days for Voicemail Pro).
Voicemail On/Off
You can control whether voicemail is used for your unanswered calls. This does not switch off your mailbox; you can still
play existing messages and use other functions.
1. Press the MESSAGE button. Enter your voicemail password if requested and press Done.
2. Use the
up/down
3. Press Change to switch between On or Off.
4. Press Save to save the change.
9608 Phone Quick Reference Guide
IP Office
keys to highlight which messages (New, Old or Saved) that you want to listen to and
up/down
keys to scroll through the messages.
keys to highlight Voicemail.
Page 5
Issue 02d (2/9/2012)