Alienware AW510M User Manual - Page 10

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Problems

Resolving cursor issues

Resolving mouse button issues

Troubleshooting

Possible solutions

1. Connect the mouse USB cable to

another USB A port. A notification

may appear indicating that the

driver installation is in progress.

If so, wait until a notification to

appear indicating that the drivers

are installed before you use the

mouse.

2. Ensure that the sensor is not

obstructed or dirty.

3. Glass or very smooth glossy surfaces

are not suitable for the mouse

sensor to capture movement. Using

a dark colored fabric mouse pad

can improve the tracking.

4. Save any data, close any open

program(s), and then restart the

laptop/desktop. When you do not

have another mouse or touchscreen,

you may have to hold the power

button down for at least 15 seconds

to turn the laptop/desktop off. You

may lose any data that is not saved.

1. Ensure that there is nothing

preventing the mouse buttons from

moving. Most mouse buttons make a

clicking noise when pressed down.