Brother MFC-J497DW Reference Manual - Page 26

Browse online or download pdf Reference Manual for All in One Printer Brother MFC-J497DW. Brother MFC-J497DW 32 pages.
Also for Brother MFC-J497DW: Quick Setup Manual (2 pages), Quick Setup Manual (2 pages), Manual (19 pages), Manual (22 pages), Reference Manual (26 pages), Quick Setup Manual (2 pages), Quick Setup Manual (2 pages)

Print Page
Brother MFC-J497DW Reference Manual
Error Message
Unable to Clean
XX
Unable to Init.
XX
Unable to Print
XX
Unable to Scan XX
Wrong Ink
Cartridge
Wrong Ink Colour

Related Information

• Telephone Line Interference/VoIP on page 15
• Supply Specifications on page 28
Action
A foreign object, such as a paper clip or a piece of ripped paper, is in
the machine.
Open the scanner cover and remove any foreign objects and paper
scraps from inside the machine.
If the error message continues:
• (MFC-J491DW/MFC-J497DW)
Transfer your faxes to another fax machine or your computer before
disconnecting the machine so you will not lose any important
messages. Then, disconnect the machine from the power for
several minutes and reconnect it.
For more detailed information, see the Online User's Guide:
Transfer Your Faxes or Fax Journal Report.
• (DCP-J572DW)
Disconnect the machine from the power for several minutes, and
then reconnect it.
• (MFC-J491DW/MFC-J497DW)
Transfer your faxes to another fax machine or your computer before
disconnecting the machine so you will not lose any important
messages. Then, disconnect the machine from the power for
several minutes and reconnect it.
For more detailed information, see the Online User's Guide:
Transfer Your Faxes or Fax Journal Report.
• (DCP-J572DW)
Disconnect the machine from the power for several minutes, and
then reconnect it.
The ink cartridge model number is not compatible with your machine.
Verify whether the cartridge model number will work with your
machine.
See Related Information: Supply Specifications at the end of this
section.
Check which ink cartridges are not matched by colour to their ink
cartridge positions and move them to their correct positions.
25