Brother andtrade; QL-500 Quick Start Manual

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QUICK START GUIDE

Printed in China

LB5719001A

The User's Guide is available in the Manuals folder of the enclosed CD-ROM

Introduction

Congratulations on purchasing the QL-500/550.

Your new QL-500/550 is a label printer that connects to your personal computer, enabling you to quickly and easily print professional custom labels that

you have created on your personal computer using the label editing software provided.

This guide briefly describes the steps to start using your QL-500/550.

Refer to the User's Guide for more detailed information. The User's Guide can be found in the Manuals folder of the CD-ROM included with the QL-500/550.

General Precautions

• Do not expose the QL-500/550 to direct sunlight.

• Do not place or store the QL-500/550 near heaters or other hot appliances, in any location exposed to extremely high or low temperatures, high humidity or

dusty locations. Doing so could cause the machine to malfunction.

• Do not place any heavy objects or objects containing water on top of the QL-500/550. If water or any foreign object enters the QL-500/550, contact the retail

outlet where the QL-500/550 was purchased or your local authorized service center. If you continue to use the QL-500/550 with water or a foreign object in the

QL-500/550, the QL-500/550 may be damaged or personal injury could result.

• Do not insert any objects into or block the label output slot, or USB port.

• Use only the authorized power source for the QL-500/550.

• Never disassemble the QL-500/550 or get it wet with water to avoid possible fire or electrical shock. Do not remove the power cord from nor insert it into the

electrical outlet with wet hands. Doing so could cause an electrical shock.

• If the QL-500/550 will not be used for an extended period, remove the power supply cord from the electrical outlet.

• Always hold the plug when removing the power cord from or inserting it into the outlet. Pulling on the cord could cause a problem with the power cord.

• The standard electrical outlet shall be installed near the QL-500/550 and shall be easily accessible.

• Do not connect the QL-500/550 to your personal computer until directed to do so when installing the printer driver.

• To prevent injury from the broken cutter blade and unit, follow these points:

Close the top cover when operating the cutter unit.

Don't apply excessive pressure to the cutter unit.

When the cutter blade becomes dull, replace the existing cutter unit with a new one.

If the cutter blade should break off, unplug the power cord from the electrical outlet and remove the

cutter unit carefully with tweezers so you do not touch the blade.

• If a paper jam should occur due to a buildup adhesive to the paper guide surface, unplug the power

cord from the electrical outlet and wipe away the adhesive buildup on the paper guide surface with a

cloth dipped in ethanol or isopropyl (rubbing)alcohol. It is recommended that you clean the paper

guide when replacing the cutter unit.

• The average number of cuts is 5,000 or more depending on the operating environment. Dull cut, the

inability to cut straight, or frequent paper jams may indicate that the cutter life is near the end.

Replace the cutter if these conditions occur.

Unpacking Your QL-500/550

Check that the package contains the following before using your QL-500/550. If any item is missing or

damaged, please contact the retail outlet where the QL-500/550 was purchased.

QL-500

QL-550

CD-ROM

Paper guide

Starter roll

The QL-500 includes one starter roll of DK Die-cut Standard Address

Labels (100 labels).

The QL-550 includes one starter roll of DK Die-cut Standard Address

Labels (100 labels),

and one starter roll of DK Continuous Durable Paper Tape 2-3/7" (25 feet).

5 5

Installing the Software

The installation procedure differs depending on the operating system running on your personal computer. Refer to the

installation procedure for the appropriate operating system to install the software.

When using Microsoft

Windows

Start your personal computer and insert the CD-ROM into

the CD-ROM drive.

A dialog box appears briefly while the InstallShield

Wizard

prepares for installation. Simply follow the directions in the

dialog boxes displayed to install the software.

· It may take a short

time for the dialog box

to appear.

· If the program does

not start and the dialog

box does not appear,

navigate to the

contents of the CD-

ROM, and then

double-click the

"Setup.exe" icon.

Click [Next] to begin installation.

The License Agreement dialog box appears.

Carefully read the license agreement. If you agree to the

terms and conditions of the license agreement, click [Yes]

to continue installation.

The Customer Information dialog box appears.

Enter your "User Name" and the "Company Name", and

then click [Next].

The Setup Type dialog box appears.

Select the type of setup you prefer. Change the default

destination folder if you wish to place the program files

elsewhere, and then click [Next].

· Click [Browse] to

select an alternate

destination folder.

· Select "Custom" to

install a particular

feature. For example,

to install the printer

driver only.

The following items will

be installed.

Typical

• P-touch Editor

• P-touch Library

• Fonts

• Help

• Clip Art

• Auto Format Templates

• Layout styles

• Add-Ins

• Manuals and Drivers.

Custom

Refer to the User's Guide when "Custom" is selected.

Specify where to add shortcuts (for easy, one click access)

for the Brother software, and then click [Next].

To not add any shortcuts, clear all check boxes.

The Start Copying Files dialog box appears.

Front

DK Roll compartment cover

CUT button

USB cable

(only QL-550)

FEED button

LED lamp

Quick Start Guide

CUT lever

(only QL-500)

DK Label &

Tape Guide

Back

Warranty Card

Do not connect the QL-500/550 to your

personal computer until directed to do

Cleaning Sheet

so when installing the printer driver.

Me/2000 Professional/XP (Home/Professional)

Review the settings to ensure all are correct, and then click [Next].

If the settings are incorrect, click [Back] to go back and correct.

The InstallShield Wizard completes preparations for installing

the software, and then the Setup Status dialog box appears.

After all files necessary

to install the P-touch

Editor have been copied

and registered, the

Driver Setup dialog box

appears.

The Driver Setup dialog

box does not appear if

"Driver" is not selected

in Custom installation.

When the Driver Setup dialog box

instructs you to connect the QL-

500/550, plug the connector on the

USB cable into the USB port on the

back of the QL-500/550.

Check that the QL-500/550 is turned on, and then plug the connector

on the USB cable into the USB port on your personal computer.

When the QL-500/550 is recognized, the installer proceeds with

the driver software installation.

When connecting the QL-500/550 to a

personal computer via a USB hub, a

proper connection may not be possible

due to the type of hub used. If this

occurs, connect the QL-500/550 directly

to the personal computer.

When using Microsoft

Windows

The error dialog box

shown to the right may

appear during the

installation.

If this dialog box

appears, click [OK].

After the printer driver installation is completed, the User

Registration dialog box appears.

Select on option and then click [Next].

When "Yes, display the page." is selected, the online user

registration web page is opened in your web browser.

When "No, do not display the page." is selected, installation continues.

The InstallShield Wizard Complete dialog box appears.

Click [Finish].

Installation of the P-touch Editor software is now completed.

You may be required to

restart your personal

computer after

installation.

Select one of the restart

options and click [Finish].

See the reverse side for an example of creating a label.

2 2

Connecting to the Power Supply

Plug the power supply cord into a standard electrical outlet.

• Check that the electrical outlet is 120 V before inserting the plug.

• Remove the power supply cord from the electrical outlet after you have finished using the QL-500/550.

• Do not pull the cord when removing it from the electrical outlet. The wire in the cord may become damaged.

3 3

Installing the DK Roll

Press the ON/OFF button to turn the

QL-500/550 off. Hold the DK Roll

compartment cover at the sides near

the front of the QL-500/550 and firmly

lift up to open the cover.

Paper guide surface

ON/OFF button

4 4

Installing the Paper Guide

Your QL-500/550 comes with a paper guide that collects a strip of printed

Power cord

labels that have been printed and not yet cut off from the machine.

Attach the paper guide to the front of the QL-500/550 as shown in the

USB port

figure.

Remove the paper guide when printing more than 10 labels continuously and cutting

each label automatically (QL-550 only).

Steps 1 ~ 8 are the same as when installing the software on

Windows Me. Refer to steps 1 ~ 8 on the left, and then

continue installation from step 9 here.

Check that the QL-500/550 is turned on, and then plug the

connector on the USB cable into the USB port on your

personal computer.

The Add New Hardware Wizard

dialog box appears.

When connecting the QL-500/550 to

a personal computer via a USB hub,

a proper connection may not be

possible due to the type of hub used.

If this occurs, connect the QL-

500/550 directly to the personal

computer.

Click [Next].

The next Add New

Hardware Wizard dialog

box appears.

The name of the

detected hardware

shown in the dialog box

may vary depending on

your operating

environment.

Click [Next].

The next Add New

Hardware Wizard dialog

box appears.

Click [Next].

The next Add New

Hardware Wizard dialog

box appears.

The settings displayed

on the screen may vary

depending on the

operating environment

the software is being

installed on.

The software will

automatically determine

the appropriate settings,

so it is not necessary to

change these settings.

Click [Next].

The next dialog box appears. The remainder of this procedure

varies depending on the dialog box that appears next.

The name of the detected hardware shown in the dialog box may

vary depending on your operating environment.

[ Getting Started ]

Lift the label lever and then thread

the end of the DK Roll into the

slot immediately before the cutter.

When unable to thread the end of the DK Roll

into the slot, thread it as far as possible, then

lower the label lever and close the

cover. Press the ON/OFF button

to turn the QL-500/550 on, and

then press the FEED

button to set the roll.

Place the spool into the

Lower the label lever and then close

spool guides in the DK

the DK Roll compartment cover.

Roll compartment.

· Make sure that the

spool arms are

inserted firmly in the

spool guides on the

left and right.

· Insert the spool with

the DK Roll located

on the right hand

side of the QL-

500/550.

When using Microsoft

Windows

98 SE

Proceed with one of the following.

When the Add New

Hardware Wizard

dialog box appears.

Click [Finish].

The new hardware

has been detected.

Return to step 10.

When an error dialog

box appears.

When the Add Printer

Wizard dialog box

appears.

Click [Finish].

The new hardware

has been detected.

Go to step 15.

Click [Finish].

The User Registration dialog box appears.

Select on option and then click [Next].

When "Yes, display the page." is selected, the online user

registration web page is opened in your web browser.

When "No, do not display the page." is selected, installation

continues.

The InstallShield Wizard Complete dialog box appears.

Click [Finish].

Installation of the P-touch Editor software is now

completed.

You may be required to

restart your personal

computer after

installation.

Select one of the restart

options and click

[Finish].

See the reverse side for an example of creating a label.

www.brother.com

Refer to the User's Guide for

directions to recover from the

error.