Brother P-TOUCH CUBE User Manual - Page 9
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Troubleshooting (cont)
Problem
0\ PDFKLQH SRZHUV RII ZKHQ ,
try to print.
The tape does not feed
correctly, or the tape gets stuck
inside the machine.
The tape stops halfway.
7KH WDSH LV QRW IXOO\ HMHFWHG
I cannot print from my mobile
device.
$ EODQN VSDFH DSSUR[ PP
is added to the left margin of
each label.
The ink ribbon has separated
from the ink roller.
7KH ODEHO LV GLIILFXOW WR FXW
7KH EDWWHULHV PD\ EH ZHDN 5HSODFH WKHP
&KHFN WKDW WKH EDWWHULHV DUH FRUUHFWO\ LQVHUWHG )RU
instructions, see 2. Install Batteries or Connect the AC
Adapter section in this guide.
<RX DUH XVLQJ DQ LQFRPSDWLEOH DGDSWRU 8VH RQO\ WKH
UHFRPPHQGHG DGDSWHU WKH $'(6$'(6
&KHFN WKDW WKH HQG RI WKH WDSH IHHGV XQGHU WKH WDSH
guides.
<RX PD\ KDYH WULHG WR XVe the Cutter while printing.
Do not try to cut a label while it is printing.
<RXU PDFKLQH PD\ EH FRQILJXUHG QRW WR FXW WKH ODVW ODEHO
Press the Power Button twice quickly to feed the tape, and
WKHQ SUHVV WKH 7DSH &XWWHU /HYHU WR FXW WKH WDSH <RX FDQ
also use your app to configure the machine to always cut
the last label.
Check that your machine and your mobile device are
connected via Bluetooth. See 6. Pair the Label Printer
with Your Mobile Device section in this guide.
&KHFN WKDW WKH ODEHO SULQWHU LV VHOHFWHG LQ WKH 3WRXFK DSS
&KHFN WKDW WKH ODEHO SULQWHU LV not paired with another device.
0DNH VXUH WKH ODEHO SULQWHU DQG \RXU PRELOH GHYLFH DUH FORVH
enough to communicate.
To prevent a blank space from being added on the second
and subsequent labels, use the following cut option
VHWWLQJV
P-touch Design&Print 2
&XW WKH ODVW ODEHO 2))
6SHFLDO 7DSH 2))
iPrint&Label
&KDLQ 3ULQWLQJ 21
<RX PXVW HMHFW DQG FXW WKH ODVW ODEHO PDQXDOO\ 3UHVV WKH
Power Button twice to feed the tape, and then press the
Tape Cutter Lever to cut the tape.
If the ink ribbon is broken, replace the tape cassette.
If not, leave the tape
uncut and remove the
tape cassette, then wind
the loose ink ribbon back
onto the spool.
5Rtate the Cutter Board. For a description of how to do so,
see the Accessories section in this guide.
Solution
Spool