Brother P-TOUCH CUBE XP Manual - Page 13
Browse online or download pdf Manual for Label Maker Brother P-TOUCH CUBE XP. Brother P-TOUCH CUBE XP 17 pages.
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Troubleshooting
If you need additional help, visit support.brother.com.
Problem
The label printer does
not print.
7KH WDSH GRHV QRW
feed correctly.
7KH WDSH JHWV VWXFN
inside the label
printer.
An error occurred
when using a mobile
app.
I want to cancel the
current printing job.
&KHFN WKDW WKH 7DSH &DVVHWWH is inserted correctly.
,I WKH 7DSH &DVVHWWH LV HPSW\ UHSODFH LW
&KHFN WKDW WKH &DVVHWWH &Rver is securely closed.
&KDUJH WKH EDWWHU\
&KHFN WKDW WKH ODEHO SULQWHU LV RQ
&KHFN WKDW WKH FRPSXWHU RU PRELOH GHYLFH¶V %OXHWRRWK
setting is on.
&KHFN WKDW WKH ODEHO SULQWHU LV FRQQHFWHG WR FRPSXWHU
or your mobile device via Bluetooth.
&KHFN WKDW WKH ODEHO SULQWHU LV VHOHFWHG LQ WKH 3WRXFK
app.
&KHFN WKDW WKH ODEHO SULQWHU LV QRW SDLUHG ZLWK DQRWKHU
device.
0DNH VXUH WKH ODEHO SULQWHU DQG \RXU PRELOH GHYLFH RU
computer are close enough to communicate.
&KHFN WKDW WKH DXWRPDWLF Bluetooth re-connection
setting of another computer or mobile device is not
enabled.
0DNH VXUH QR GHYLFHV WKDW HPLW UDGLR ZDYHV IRU
example, a microwave oven) are located nearby.
&KHFN WKDW WKH FRUUHFW SULQWHU GULYHU LV LQVWDOOHG ZKHQ
printing from a computer.
&RQQHFW WKH ODEHO SULQWHU WR \RXU FRPSXWHU ZLWK WKH
included USB cable when printing from a computer.
&KHFN WKH ODEHO LV QRW EODQN
,I WKH WDSH LV EHQW FXW off the bent section.
,I WKH WDSH LV MDPPHG UHmove the tape cassette,
remove the jammed tape, and then cut it.
&KHFN WKDW WKH HQG RI WKH WDSH H[LWV WKH 7DSH *XLGH
&RQILUP WKDW WKH WDSH LV SRLQWHG DW WKH 7DSH ([LW 6ORW
5HPRYH WKH WDSH FDVVHWWH DQG LQVHUW LW DJDLQ
*R WR \RXU PRELOH DSSOLFDWLRQ¶V 6HWWLQJV PHQX !
Support page ! FAQs & Troubleshooting
Make sure that the label printer is on, and then lightly
press the Power Button.
Solution