Brother MFC-8870DW Connection Manual - Page 4

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Brother MFC-8870DW Connection Manual
MFC8870DW Vista Network Connection Repair Instructions
c.
If the IP address or Node Name is different continue to the next step. If the IP address or
node name is not different this issue is likely caused by other connectivity problems or
machine errors. Continue to PART 10 to reinstall the drivers.
d. In the PRINTER NAME OR IP ADDRESS area enter the IP address or Node Name listed on
the network configuration page.
e. Click OK and this will return you back to the PRINTER PROPERTIES page.
f.
Click on the GENERAL TAB.
g. Click PRINT TEST PAGE.
h. A test page should now print correctly. If the test page does not print, click OK and close the
PRINTER PROPERTIES window. Right click on the printer, then left click on CANCEL ALL
DOCUMENTS.
i.
Right click on the Brother driver and left click on PROPERTIES. The Brother printer driver
properties screen will now appear.
j.
Click the PORTS Tab.
k. Click ADD PORT.
l.
Choose STANDARD TCP/IP PORT then click NEW PORT. The Standard TCP/IP Printer Port
Wizard will appear.
m. Click NEXT.
n. In the field labeled PRINTER NAME OR IP ADDRESS, type the IP address of your Brother
machine from the Network Configuration sheet you printed in PART 9-1. Click NEXT.
o. A screen will appear with information about your Brother machine. The adapter type should
state: Brother Print Server (Note: it may be worded differently, but it should indicate
communication with the Brother machine). Click FINISH.
p. Click CLOSE.
q. Click APPLY. Click the GENERAL TAB.
r.
Click PRINT TEST PAGE then click OK. A test page should now print correctly. If the test
page does not print, close the PRINTER PROPERTIES window. Right click on the printer,
then left click on CANCEL ALL DOCUMENTS. Continue to PART 10 to reinstall the drivers.
PART 10: UNINSTALL AND REINSTALL THE BROTHER DRIVERS
There may be a problem with incomplete, or improper driver installation. To resolve this issue you
may need to uninstall and reinstall the drivers. Please refer to one of the following steps
depending on which type of drivers you originally installed.
1. If you installed the Full Driver and Software Package:
a. Click WINDOWS/START -> ALL PROGRAMS -> BROTHER -> UNINSTALL
b. If asked to grant permission, click CONTINUE.
c.
A Brother MFL-PRO Uninstaller will appear. Click OK. The un-installation will begin.
d. Once the software has been uninstalled, choose Yes, I want to restart my computer now and
click FINISH.
e. Once the computer restarts, you can reinstall the software. To reinstallation instructions refer
to the solution:
using a wireless network
2.
If you installed inbox drivers only complete the following steps:
a. On the computer click WINDOWS/START.
b. In the Start Search line type: CONTROL PRINTERS and press ENTER.
c.
Right click on the Brother driver and select DELETE.
d. When asked to confirm deletion, click YES.
e. For reinstallation instructions, refer to the solution:
provided with Windows Vista using a wireless network
These steps will help determine if the issue is specific to this computer. If you can print from other
computers, then contact your computer manufacturer or network administrator for assistance
How do I download and install the full driver and software package for Vista
connection?
troubleshooting this specific computer.
4
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www.brother-usa.com
How do I install the in-box drivers
connection?