Brother RuggedJet RJ-4040 Quick Reference Manual
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Quick Reference Guide
RJ-4030
RJ-4040
Thank you for purchasing the Brother RuggedJet RJ‑4030/RJ‑4040
mobile printer.
Be sure to read the User's Guide (CD‑ROM), Product Safety Guide
(Printed), Quick Reference Guide (this manual), Software User's Guide
(CD‑ROM) and Network User's Guide (CD‑ROM:RJ‑4040 only) before
using the printer. We suggest that you keep these documents in a handy
place for future reference. To download the latest manuals, please visit
the Brother Solutions Center at (http://solutions.brother.com/), where you
can also download the latest drivers and utilities for your printer, read
FAQs and troubleshooting tips or learn about special printing solutions.
Printed in China
LBB400001
Connecting the Printer to External Power
Connecting to an AC Power Outlet (Optional)
Connect the printer to a nearby AC power outlet to power the printer
or charge the rechargeable battery using AC power.
a
Connect the AC adapter to the printer.
Connect the AC power cord to the AC adapter.
b
c
Connect the AC power cord to a nearby AC power outlet
(100 ‑ 240 VAC, 50 ‑ 60 Hz).
1
2
1
AC adapter
2
AC power cord
Connecting to a DC Power Outlet (Optional)
Connect the printer to your vehicle's 12 V DC power outlet (cigarette
lighter, etc.) to power the printer or charge the rechargeable battery
using the vehicle's DC power.
a
Connect the Car adapter to the vehicle's 12 V DC power outlet.
Connect the Car adapter to the printer.
b
3
3
Car adapter
Indicators
= Indicator is lit
G = Green
= Indicator is blinking
O = Orange
Indicator blinks 1 or 2 times in each color, then
=
R = Red
turns off
B = Blue
= Indicator is lit or blinking in any color or pattern
(off) = Indicator is off
Example: G
= Indicator is blinking in green
BATT
(Bluetooth)
POWER
STATUS
Description
(BATTERY)
(Wi-Fi)
G
Power on
O
Roll cover open
Receiving data
G
Transferring data
Error
Print error
Feed error
Cover open error
Communication error
G
R
Image processing error
Database search error
No template error
Access point search error
Access point connection error
Security error
Error
R
R
(off)
Battery error
Mass storage error
(off)
R
R
R
System error
(off)
(off)
(off)
R
In boot mode
Troubleshooting
The printer does not print, or there is a printing error.
Is the cable loose?
Check that the cable is connected securely.
Is the RD Roll installed correctly?
If not, remove the RD Roll and reinstall.
Is there enough roll remaining?
If not, install a new RD Roll.
Is the RD Roll compartment cover open?
Check that the RD Roll compartment cover is closed.
Has a print error or transmission error occurred?
Turn off the printer and on again. If the problem still occurs, contact Brother Customer Service
at 1‑800‑255‑0415.
Is the roll guide not touching the side of the RD Roll?
Move the roll guide against the side of the RD Roll.
The POWER indicator is not lit.
Is the power cord inserted correctly?
Check that the power cord is inserted correctly. If it is, try plugging it into another electrical
outlet.
If the POWER indicator still does not light up, contact Brother Customer Service at
1‑800‑255‑0415.
Printed labels contain streaks or poor quality characters, or labels are not fed correctly.
Is the print head or roller dirty?
Although the print head generally remains clean under normal use, lint or dirt from the roller may
become stuck on the printer head. If this occurs, clean the roller.
A data transmission error appears on your computer.
Is the correct port selected?
Check that the correct port is selected.
Is the printer in cooling mode (the POWER indicator is flashing in orange)?
Wait until the indicator stops flashing and then try printing again.
Is someone printing via the network?
If you try to print while other users are printing large amounts of data, the printer is unable to
accept your print job until the ongoing printing is finished. In such situations, execute the print
job again after the other jobs are completed.
General Description
Front
6
5
7
8
9
10
4
11
3
2
12
1
13
14
Back
16
15
17
1
AC/DC connector
11
BATT (Battery) indicator
2
Serial port
12
(Bluetooth) indicator (RJ‑4030)/
3
USB port
(Wi‑Fi) indicator (RJ‑4040)
4
Cover open lever
13
Bluetooth button (RJ‑4030)/
5
RD Roll compartment cover
Wi‑Fi button (RJ‑4040)
6
Paper outlet
(To communicate with your
7
(Power) button
Bluetooth‑equipped computer/
(To turn the printer on/off)
adapter or your network access
8
(Feed) button
point/router)
(To feed the paper or print the
14
Belt hook
printer settings)
15
Battery cover
9
POWER indicator
16
Battery cover latch
10
STATUS indicator
17
Battery compartment
Using the Rechargeable Li-ion
Battery (Optional)
Installing the Rechargeable Li-ion Battery
Open the battery cover by pressing the cover latch, and then swing
a
the cover open and remove it.
Insert the battery into the battery compartment.
2
1
1
Battery cover
2
Cover latch
b
Confirm that the hooks on the edge of the battery cover are inserted
correctly, and then reattach the cover.
Removing the Rechargeable Li-ion Battery
Remove the battery cover and the rechargeable Li‑ion battery, and
then reattach the battery cover.
Charging the Rechargeable Li-ion Battery
a
Make sure that the printer is turned off. If the printer is turned on,
press and hold the
(Power) button to turn it off.
Make sure that the rechargeable Li‑ion battery is installed in the printer.
b
c
Use the AC adapter and AC power cord to connect the printer to an
AC power outlet, or use the Car adapter to connect the printer to a
DC power outlet.
The BATT (battery) indicator light is orange when the printer is charging.
When the rechargeable Li‑ion battery is fully charged, the BATT
(battery) indicator light turns off. Disconnect the AC power cord or
Car adapter from the battery's AC/DC connector.
For details, see the User's Guide on the CD‑ROM.
BATT
(Bluetooth)
POWER
STATUS
Description
(BATTERY)
(Wi-Fi)
B
Wireless on, not connected*
(Once every
3 seconds)
B
Wireless or Bluetooth on, connected
B
Now setting WPS*
(Once every
second)
O
O
O
(off)
Now resetting
Formatting complete (When [Print
O
O
O
Data after being Printed] is set to
[Erase])
O
Now cooling
O
MCR read mode
O
G
(off)
MCR read success
O
R
(off)
MCR read error
O
Rechargeable battery power: half
(Once every
4 seconds)
O
Rechargeable battery power: low
(Twice every
4 seconds)
O
Battery must be charged
(Once every
second)
O
Charging
Rechargeable battery power: full
(off)
Charging complete
G
G
(off)
In mass storage mode
G
G
B
Processing file in mass storage mode
G
R
(off)
(off)
Initializing
*RJ‑4040 only
Labels are jammed or are not ejected correctly after printing.
Is there dirt or lint on the roller preventing it from rolling freely?
Check that the ejection path of the label is not blocked.
Check that the RD Roll is set correctly by removing the RD Roll and reinstalling.
Ensure that the RD Roll compartment cover is closed correctly.
The print quality is poor.
Is there dirt or lint on the roller preventing it from rolling freely?
Clean the roller.
Printed barcodes cannot be read.
Align the label with the print head as shown below.
1
3
2
1
Label exit slot
2
Print head
3
Recommended print direction
Some types of scanners are not able to read the barcodes. Try using another scanner.
We recommend setting [
Quality] in the printer properties window to [Give priority to print
quality] when printing barcodes.
I want to reset the printer/delete the data transferred from the computer.
To reset the printer, perform the following procedure;
1
Press and hold the
(Power) button to turn the printer off.
2
Press and hold the
(Feed) button and the
(Power) button until the POWER, STATUS
and BATTERY indicators start blinking in orange.
3
While pressing the
(Power) button, press the
(Feed) button 3 times.
4
Release the
(Power) button and the
(Feed) button at the same time.
All the transferred data from the computer will be deleted and reset the printer to factory settings.
I want to cancel the current print job.
Make sure that the printer is ON, and press the
(Power) button.
Printing Receipts or Labels
a
Install the printer driver and the software.
Make sure that the printer is correctly powered. Use a charged
b
battery or connect the printer to an AC or DC power outlet.
Turn the printer on. The POWER indicator should be green.
c
Connect the printer to a computer or handheld device using either USB,
d
Bluetooth, or Wi‑Fi.
Insert the RD Roll.
e
Print receipts or labels.
f
For details, see the User's Guide on the CD‑ROM.
Inserting the RD Roll
a
Press and hold the
(Power) button to turn the printer off.
Turn and hold the cover open lever, and then open the RD Roll
compartment cover.
Installing the Drivers
Make sure that you are logged on with Administrator rights.
The screenshot shown below may differ slightly from that of the actual
product.
a
Insert the installer CD‑ROM into your CD‑ROM drive. If the model
name screen appears, choose your printer. If the language screen
appears, choose your language.
Click [
Standard Installation].
b
You can refer to the User's Guide by clicking [
User's Guide].
c
Read the license agreement and click [
Agree] if you agree with the
terms and conditions.
Click [
Install] to start the installation and follow the on‑screen
d
instructions to complete the Standard Installation.
Note
You can download optional tools later from the Brother Solutions
Center:
http://solutions.brother.com
[Select your region/country] ‑ Choose your product ‑ [Downloads]
For details, see the User's Guide on the CD‑ROM.
Maintaining the Printer
Maintenance of the printer may be carried out as required. However,
some environments require that maintenance must be done more
frequently (e.g. in dusty conditions).
Print Head Maintenance
Use a cotton swab and wipe the head.
1
1
Print head
Roller Maintenance
Use a piece of cellophane tape to remove dirt from the roller.
2
2
Roller
When printing via the USB cable, the printer repeatedly pauses and then continues
printing.
Is the printer set for sequential printing?
If so, set print mode to buffered printing.
For Windows
®
XP:
Open the printer properties from [Control Panel] ‑ [Printers and Other Hardware] ‑ [Printers
and Faxes] and click [Printing Preference] button in the [General] tab. Click the [Other] tab and
choose the option [After one page of data is received].
For Windows Vista
:
®
Open printer properties from [Control Panel] ‑ [Hardware and Sound] ‑ [Printers] and click
[Printing Preference] button in the [General] tab. Click the [Other] tab and choose the option
[After one page of data is received].)
For Windows
7:
®
Open printer properties from [Devices and Printers], right‑clicking the printer whose settings are
to be changed, and selecting [Printing Preference]. Choose the option [After one page of data
is received].
An error occurs when the roll cannot be fed to the beginning of the label.
If a feed error occurs, use the Custom Label Tool to assign the correct paper settings to the printer.
The computer program should be sending data to the printer, but the POWER indicator
does not blink green.
Make sure that the USB cable is connected firmly and correctly. Try using another USB cable.
Depending on whether you are using Bluetooth or Wi-Fi, confirm that the
(Bluetooth) indicator
or the
(Wi‑Fi) indicator is lit in blue. If it is not, check the connection.
Inserting the RD Roll (cont'd)
b
While pushing the adjuster lock in the direction of the arrow, move
it to the left or right. Because the roll guide will also move, adjust
the roll guide to match the width of the paper using the scale
engraved on the inside of the printer.
3
2
1
2
1
Adjuster lock
2
Roll guide
3
Scale
c
Insert an RD Roll into the RD Roll compartment upside down with
the labels feeding from the bottom as shown.
Align the RD Roll with the guide lines.
5
4
4
Guide lines
5
Tear bar
d
Close the RD Roll compartment by pressing on the center of the cover,
and then press and hold the
(Power) button to turn the printer on.
Wireless Network Connections
Bluetooth Connection (RJ-4030)
In order for the printer and your Bluetooth‑equipped
computer or adapter to communicate, you must first pair
the printer with the computer or handheld device using the
Bluetooth management software.
a
Press and hold the
(Power) button to turn the printer on, and
then press the Bluetooth button.
Use your Bluetooth management software to discover the printer.
b
Bluetooth communication is now active.
Wi-Fi Connection (RJ-4040)
In order for the printer and your network access point or
router to communicate, you must first install the printer
driver and Printer Setting Tool.
Press and hold the
(Power) button to turn the printer on, and
a
then press the Wi‑Fi button.
Wi‑Fi communication is now active.
For details, see the User's Guide on the CD‑ROM.
Paper Outlet Maintenance
If glue accumulates on the paper outlet and the printer becomes
jammed, disconnect the printer from the external power outlet and
clean the paper outlet with a cloth dipped in isopropyl alcohol.
3
3
Paper outlet
Internet Addresses
Brother Global Web Site: http://www.brother.com
Brother Developer Center: http://www.brother.com/product/dev/
For Frequently Asked Questions (FAQs), Product Support and Technical
Questions, and Driver Updates and Utilities: http://solutions.brother.com
Printing the Printer Set-up Information
You can use the
(Feed) button to print a report that lists the
following printer settings:
Program version
Printer usage history
Missing dot test pattern
RJ Utility setting information
List of transferred data
Network setting information
Wi‑Fi setting information
Note
•
You can use the RJ Utility to set in advance which items will be
printed.
•
The node name appears in the Printer Settings. The default node
name is "BRWxxxxxxxxxxxx". ("xxxxxxxxxxxx" is based on your
printer's MAC Address / Ethernet Address.)
a
Make sure that a roll of 4" (101.6 mm) receipt paper has been
loaded and the RD Roll compartment cover is closed.
Turn on the printer.
b
c
Press and hold the
(Feed) button until the POWER indicator
starts blinking in green.
The settings will be printed.
Note
•
To print the Printer Settings, we recommend to use 4" (101.6 mm)
receipt paper.
•
This operation can also be performed using the RJ Utility.
For details, see the User's Guide on the CD‑ROM.