Brother MFC 990cw - Color Inkjet - All-in-One User Manual - Page 33

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Brother MFC 990cw - Color Inkjet - All-in-One User Manual

Troubleshooting and Routine

Maintenance

Troubleshooting

IMPORTANT

For technical help, you must call the country where you bought the cordless handset. Calls

must be made from within that country.

If you think there is a problem with your cordless handset, check the chart below and follow the

troubleshooting tips.

Most problems can be easily resolved by yourself. If you need additional help, the Brother

Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at

http://solutions.brother.com.

If you are having difficulty with your cordless handset

Difficulties

The cordless handset does not

operate.

Dialing or receiving does not work.

Bad phone line connection

The battery does not charge.

The battery performance is still

poor after recharging.

Suggestions

Check that the battery is charged properly. (See Charging the

battery on page 24.)

Check that the phone line connection of the machine (base unit).

Check that the machine (base unit) is plugged in and the On/Off key on the

machine (base unit) is on.

Check that the battery is charged properly. (See Charging the

battery on page 24.)

Come closer to the machine (base unit). The cordless handset may be too far from

the machine (base unit).

Check that there are no electronic devices between the machine (base unit) and

the cordless handset.

Come closer to the machine (base unit). The cordless handset may be too far from

the machine (base unit).

During the conversation, try to adjust the angle of the antenna to improve

reception.

Move away from walls.

Try to change the Echo Control setting. (See Echo Control on page 21.)

Check that the battery is installed properly in the cordless handset. (See

Replacing the battery on page 25.)

Check that the cordless handset is placed properly in the cradle and LED turns

green. (See Charging the battery on page 24.)

Clean the charger contacts for both cordless handset and the cradle. (See

Cleaning on page 24.)

It is time to replace the battery. (See Replacing the battery on page 25.)