Avocent ASK - 4000 Release Notes - Page 11
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VGA Console
When rebooting the system, there is a small chance that the Restarting system message followed by
machine restart will appear on the VGA Console. If this occurs, a power cycle of the Avocent® Universal
Management Gateway appliance will be needed to recover the KVM appliance.
The TG3 used in some Avocent branded LCD trays may exhibit delayed mouse movement when used with
the Avocent® Universal Management Gateway appliance VGA console.
The VGA console does not support the Avocent® Universal Management Gateway appliance firmware
upgrade feature. You can, however, use the firmware upgrade feature via the Avocent® Universal
Management Gateway appliance Command Line Interface (CLI) console by logging in as an admin user
and selecting Update Firmware from the menu.
If the user attempts to login to the appliance with an expired account when the language is set to non-US
English, an Account has Expired error message is not displayed.
Authentication
SSH connections can be made to disabled Serial Ports; however, the connection to the Serial Target itself
will not be established.
Networking
You cannot set a bridged interface as the default gateway. Likewise, if you add the default gateway to a
bridged connection, you will lose your default gateway.
On the initial attempt to set the first valid firewall policy, an Unknown Policy error occurred error may
appear, but the policy is actually defined. This error does not reoccur on subsequent valid policy
definitions.
When changing the DHCP server for private interfaces to be internal or external from the
Administration/Targets/Port Configuration/DHCP Settings screen of the Web interface, network
communication to the IP-based targets may be lost as the IP-based targets will retain the assigned network
addresses from the previous DHCP server. To restore communication, reset the targets or disconnect and
then reconnect the targets to the private port of the appliance so that the targets will request a new IP
address from the new DHCP server.
Web interface
Occasionally the Web interface may stop responding and the cursor will continuously spin when hovering
over the Web interface. If this occurs, please refresh or reload the browser tab to continue.
If the log detail has been changed to Trace, and another user with the same username logs in and back out,
the debug level may revert back to default.
The Avocent® Universal Management Gateway appliance uses a polling mechanism to determine the
Service Processor power state. Due to this, there will likely be a delay between when the state changes and
the Avocent® Universal Management Gateway appliance updates its user interface.
A Server Processor's status may remain as Powered On if that Service Processor has lost power. If there
is a concern about the power status, perform a ping test against the IP address of the Service Processor to
validate.
The default login page of a Web interface session does not match the default language setting of the
browser and must be set manually when using the Internet Explorer browser.
The Image Dump progress popup message remains after the Image Dump is completed and must be
closed manually.
Some columns, by default, are not wide enough to accept the maximum number of characters the entries
in the columns can have. In these cases, the columns can be manually adjusted in width.
When performing a Factory Reset on a UMIQ module, an exception error may be displayed.
The event logs may become excessively large over time. To improve performance, please export and save
the event logs, then clear all entries periodically.
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