AVPro Edge AC-MXNET-10G-SW48Q Quick Start Manual - Page 8

Browse online or download pdf Quick Start Manual for Network Hardware AVPro Edge AC-MXNET-10G-SW48Q. AVPro Edge AC-MXNET-10G-SW48Q 8 pages. The mxnet 10g sdvoe ecosystem

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Swap ports, cables, devices, etc., to help narrow down if the issues stays with the port, cable, or
device. Try replicating the issue with a shorter, factory-terminated patch cable closer to the
network switch.
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If using a third-party network switch, verify its IGMP settings, MTU size, PoE budget, and EEE
functionality are configured correctly. Third-party switch requirements and settings for MXNet can
be found here. (Internal switch configurations are the same as the MXNet 1G Ecosystem.)
Encoder/Decoder Not showing on mentor:
verify it shows the MAC address and current IP address. The IP address (if running default configurations
on an MXNet switch) should be a link-local address of 169.254.x.x. If it is not a link-local address and the
MXNet switch/CBOX is running on default factory configurations (no IP settings have changed), reach out
to AVPro Edge Technical Support for further assistance.
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If the STATUS LEDs on the front panel of the transceiver are inactive when using fiber connections
from the network switch to the transceivers, ensure the fiber cable connections are "crossed"
properly (i.e., Tx to Rx, and Rx to Tx).
If you're having issues with 4K signals but 1080p is working, verify all the connected
Verify EDID's and Scaling:
devices are capable of the signal you are sending.
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Adjust the output resolution scaling down to a lower resolution, such as 1080p, on a Transceiver
(set as decoder) plugged into a display you're having issues with. Adjusting the output resolution
scaling allows you to simultaneously send 4K signals to the more capable zones, and a lower
resolution signal to the non-4K displays, eliminating the need to downgrade the entire system
when using a mix of 4K and non-4K displays.
Check the mini-OLED screen on the front panel of the transceiver to
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Page 8 of 8
MXNET 10G SDVoE
®
Quick Start Guide