CPG 351CHSP1 User Manual - Page 15
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User Manual
Troubleshooting
Issue
Oven not operating
Indicator lights are lit, but cooking
fan(s) are not operating
Oven compartment is heating, but
blower motor IS NOT operating
with power switch ON
Oven compartment IS NOT heating
and blower motor IS operating with
power switch ON
Incorrect oven temperature
•
NOTE: All these examples are provided for your reference. If any failure occurs, please stop using, and
consult a qualified service technician. All maintenance should be done after the power supply is shut down.
www.cookingperformancegroup.com
Possible Causes
Oven not connected to power
source
ON/OFF switch not ON
No power to unit
Oven is below 150°F
Defective connection, wiring, fan, or
thermostat
Defective connection or wiring to
motor
Defective cooking temperature
thermostat
Defective holding temperature
thermostat
Defective high-limit thermostat or
heating element
Thermostat(s) require calibration
Remedies
Connect oven to power source.
Press Power ON/OFF switch to ON.
Check circuit breaker.
This is normal when unit is cold. If
unit is above 150°F and fans are NOT
operating, contact an authorized
service provider.
Contact an authorized service
provider.
Contact an authorized service
provider.
Set cooking temperature to 250°F.
Wait several minutes and check
the rear of the oven for heating.
Both the power switch and cooking
temperature indicator lights will be lit.
If oven cavity does not heat, contact
authorized service provider.
Set holding temperature to 250°F.
Wait several minutes and check
the rear of the oven for heating.
Both the power switch and cooking
temperature indicator lights will be lit.
If oven cavity does not heat, contact
authorized service provider.
Contact an authorized service
provider.
Contact an authorized service
provider.
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