2Wire HomePortal 1000SW Installation And Support Manual - Page 9
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Accessing Driver Status
4.
Click the "+" sign next to the
expand them. This displays a list of all adapters and/or devices that you have
installed. Check to see if your adapter is marked with a yellow question mark
(driver not installed) or exclamation point (incomplete driver installation or driver
not compatible with the operating system).
If your adapter or device does not appear in the list, it may not be
IMPORTANT:
properly installed. Reinstall the adapter according to the appropriate
documentation.
If the USB driver for direct USB connection between the modem
NOTE:
(HomePortal gateway) and your PC has not been installed, one of the following
names will appear in the
dependent on your operating system):
•
2Wire USB Remote NDIS Ethernet
•
2Wire Gateway USB
5.
Double-click the adapter name highlighted with a
yellow question mark or exclamation point.
6.
Click the
Reinstall Driver
driver for your adapter.
7.
After you have reinstalled the driver, click the
button on the HomePortal Setup Wizard
RETRY
adapter troubleshooting screen.
and/or
Other devices
In this example, the adapter is highlighted with
an exclamation point, indicating that the driver is
either partially installed or is incompatible with
the operating system.
In this example, the adapter is highlighted with a
yellow question mark, indicating that the driver is
not installed.
category (the name that displays is
Other devices
button to reinstall the
7
categories to
Network adapters