Dell Alienware User Manual - Page 12
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Also for Dell Alienware: Troubleshooting Manual (9 pages)
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Problems
Mouse lights do not turn on
Mouse is not running based on
the configuration selected in
the Alienware Command Center
(AWCC) application.
12
Troubleshooting
|
Possible solutions
1. Press any button to wake the mouse
from sleep mode.
2. When using a desktop, connect
the USB wireless dongle adapter
extension cable to another USB
A port. A notification may appear
indicating that the driver installation
is in progress. If so, wait until a
notification to appear indicating
that the driver installation is
complete before you use the
mouse.
3. When using a laptop, connect the
USB wireless dongle to another
USB A port. A notification may
appear indicating that the driver
installation is in progress. If so,
wait until a notification to appear
indicating that the driver installation
is complete before you use the
mouse.
4. Restart the computer.
1. Ensure that the Alienware
Command Center (AWCC)
application is installed on your
computer.
2. Open the Alienware Command
Center (AWCC) application
and ensure that the selected
configuration is set up and saved.