DH Lifelabs CAHP-180WH10CPRO Instruction Manual - Page 7

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Troubleshooting

Symptom

Probable Cause/Solution

Power cord not securely plugged into outlet. Make

sure plug is securely inserted.

Purifier does not operate.

No AC power. Check fuse or circuit breaker. Replace

fuse with a time delay type or reset the circuit

breaker.

Purifier is starting to make

2-in-1 HEPA filter/Carbon filter may be dirty or

noise and the air output

obstructed. Replace filter.

is low.

The first time you use the Purifier, you might perceive

a plastic or paint smell. This is normal, but it should

Air coming from Purifier

disappear quickly. If the smell persists or if you sense

has a bad odor.

a burning smell, please disconnect the unit and

contact Customer Support.

Windows or doors are open. Constant introduction

Air quality does not

of dirty air from outside the room can reduce the

improve as the Purifier

effectiveness of the Purifier. Close all exterior doors

operates.

and windows.

Side panel is not securely fastened/in place. Ensure

Fan does not operate.

side panel is closed and locked. If fan still does not

work, contact Customer Support.

The fan speed will decrease or increase gradually,

Fan speed does not

this is normal. If fan speed does not change after a

change after selecting a

prolonged period of time after changing the setting

new fan speed.

contact Customer Support.

Ensure that there are no obstacles near the appliance

The appliance is very loud.

and that it has a minimum of 12 inches (30 cm) of

clearance around it for optimal operation.

The app does not

operate properly or it

APP only applies to CAHP-180WH10CPro Wi-Fi

is not possible to sync

enabled model. If the device is the Wi-Fi enabled

the purifier with the DH

model but still not work, contact Customer Support.

Lifelabs smartphone app.

Product Warranty

This 2 year limited warranty applies to repair or replacement of product found to be

defective in material or workmanship. This warranty does not apply to damage resulting

from commercial, abusive, unreasonable use or supplemental damage. Defects that are

the result of normal wear and tear will not be considered manufacturing defects under

this warranty.

DH Lifelabs IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF

ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR

A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE

DURATION OF THIS WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential

damages or limitations on how long an implied warranty lasts, so the above limitations

or exclusions may not apply to you. This warranty gives you specific legal rights, and

you also may have other rights which vary from jurisdiction to jurisdiction. This warranty

applies only to the original purchaser of this product from the original date of purchase

At its option, DH Lifelabs will repair or replace this product if it is found to be defective

in material or workmanship. This warranty does not cover damage resulting from any

unauthorized attempts to repair or from any use not in accordance with the instruction

manual. This warranty does not cover the filter except for material or workmanship

defects.