Dell C1422Hf User Manual - Page 31

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Common symptoms

Missing color

Intermittent charging

when using USB Type-C

connection to computer,

lapttop, and so on

• Perform monitor self-test feature check.

• Ensure that the video cable connecting the monitor to the computer is

connected properly and is secure.

• Check for bent or broken pins in the video cable connector.

• Check if the maximum power consumption device is over 65 W.

• Ensure that you use only Dell approved adapter or the adapter that comes

with the product.

• Ensure that you use Dell-approved USB Type-C cable provided with the

monitor.

• Ensure that the USB Type-C cable is not damaged.

Possible solutions

Troubleshooting

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