Earthlite Everest User Manual - Page 14

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SECTION 5: CARE & MAINTENANCE

Troubleshooting

This helpful troubleshooting guide will provide you with information about how to recognize a
problem with your table, determine possible causes, and find a solution.
In the event your specific situation is not covered in this guide, please contact Earthlite so our
technical support department can assist you. Beyond the troubleshooting guide below, do not
attempt to repair the table yourself. This can void your warranty.
Unauthorized service will not be covered. Please be sure to contact Earthlite Customer Service
first at (800) 872-0560, (760) 599-1112 Int'l.
Issue
Table does not
raise or lower
One-Touch Lever
is difficult to
move
12
1.
Ensure the table is plugged in.
2.
If using a dimmer switch, ensure it is turned to full power.
3.
Ensure the outlet in your room is receiving power. This can be done
by plugging in a small appliance and turning it on.
4.
Ensure the switch on the attached power strip is turn on.
5.
Check the fuse or circuit breaker for blown fuse or tripped breaker.
6.
Ensure the controls are securely plugged into the junction box.
Check the cable for any kinks or sharp bends from the lever to the gas
springs. The cable should have a soft radius in order to allow the inner
cable to travel freely in the cable sheath. If the cable is kinked, contact
Earthlite.
Solution