Entec Solar E-1000 Quick Start Manual - Page 15

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8 Common errors and solutions

1. Booting your device displays the message "SD card error":

a. Make sure there is an SD card inserted into the device slot.

b. If the SD card is absent, turn off the device, insert an SD card and restart the

device.

c. If the error message persists once the card is inserted, try another SD card.

d. If the message persists, contact the technical service.

2. The radiation value shown in the E1500 / E-1000 device is not correct or it is not

showing anything.

a. Make sure that there is communication between E-Sens and the E-1500 /

E-1000. For a proper communication the colour shown in the background of the

radiation has to be yellow or green.

b. Check that the sensor conﬁguration is properly set up. Select Settings ->

Sensor Settings, and check that the values of Isc and Alpha are correct. If not,

modify them.

c. If there is no communication, shut down and turn on the device. It may also be an

issue with the distance. Check again with both devices close together and make

sure the antennas are installed properly.

d. It may also be the case that several E-Sens and E-1500 / E-1000 are working

together in the same place. This may result in noise between the communications.

As a result, you should only use one E-Sens, despite working with several I-V

curve tracers at the same time.

e. In the situation that the error still persists, please contact with the technical

service.

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