DIAL PEC-A-5300-1M User Manual - Page 10

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TROUBLESHOOTING

Do not repair or disassemble the unit by yourself, unauthorized repair attempts will void the warranty

and may cause injury.

Problem

A. Cooler does not

work at all.

B. No Cool Air

C1. Fan does not

operate.

C2. Fan runs slow

D. Vertical louvre

does not operate

E. Leakage

F. Float Valve

G. Odor emission

If the above solutions do not resolve the problem, please contact Dial Customer Service and Technical

Support.

Cause/Corrective Action (Control Panel)

1. GFCI Plug on the unit power cord is not plugged into the electrical outlet

properly.

2. Re-set the GFCI Plug

3. The GFCI outlet may have been tripped and need to be re-set. Or use a

non GFCI outlet.

4. Turn "FAN" dial to "L, M or H" turn "On" evaporative cooler.

1. Pump is not activated. Turn "PUMP" dial to "ON" switch on the pump.

2. Water level is low. Fill reservoir with water (at least half full) and activate

pump.

3. Pump and/or Pump Hose are/is clogged. Clear debris.

4. Pump may be defective and need to be replaced.

a) GFCI Plug on the unit power cord is not plugged into the electrical outlet

properly.

b) Re-set the GFCI Plug.

c) The GFCI outlet may have been tripped and need to be re-set. Or use a

non GFCI outlet.

d) Turn "FAN" dial to "L, M or H" turn "On" evaporative cooler.

e) Check for faulty motor capacitor. Motor capacitor may need to be

replaced (for select models).

Louvre does not move. Turn "SWING" dial to "ON".

Check oscillation motor for connection and defect.

1. Check Drain Plug or Cap. Make sure Drain Plug is plugged fully and Cap

is tightened completely.

2. Inspect Reservoir for cracks or damage.

3. Check for Media Pad scale build-up. Scaling can cause water flow

disruption and spill water out of the unit.

4. Check for leaks from Water Spreader/Distributor Rail and hose

connections.

1. Adjust the valve if the water level is too low or high.

2. Check for a crack on the float valve causing valve failure and water

leakage. Replace cracked float valve.

1. New unit. When the unit is used for the first time, the Rigid Media Pad will

have an odor, which will dissipate within a week of use.

2. Media Pad may have developed mold or bacterial growth. Replace Media

Pad.

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