Dialogic IMG 1010 Installation Instructions Manual - Page 3
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Also for Dialogic IMG 1010: Install Instructions Manual (6 pages), Quick Start Manual (11 pages), Quick Start Manual (18 pages), Quick Start Manual (10 pages), Quick Start Manual (10 pages), Quick Start Manual (4 pages)
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Hardware Limited Warranty
Warranty for Hardware Products: Dialogic Corporation or its subsidiary that originally sold the hardware product to you
("Dialogic") warrants to the original purchaser ("Purchaser") of this hardware product ("Product"), that at the time of delivery the
Product supplied hereunder will be free from defects in material and workmanship. This warranty is for the standard period for such
Product set out on Dialogic's website at
unmodified, is operated under normal and proper conditions in accordance with its published specifications and documentation,
and the system is not opened by unauthorized personnel. The warranty is also void if the defect has resulted from accident, misuse,
abuse or misapplication. Any Product which becomes defective during the warranty period and is returned by Purchaser to Dialogic's
Authorized Service Center shipping prepaid with a Return Material Authorization (RMA) number (which must be obtained from Dialogic
before any return) within thirty (30) days after discovery of the defect, with a written description of the defect, will be repaired or
replaced at Dialogic's option. Dialogic will not accept C.O.D. shipments. Dialogic reserves the right to refuse to repair or replace any
Product which shows signs of abuse, misuse, neglect or has been altered in any way, including but not limited to Products which
have been (i) used in environments which exceed operating tolerances such as supplied voltages and signals or (ii) stored under
improper temperature or humidity conditions or (iii) used with equipment, software or interfacing not furnished by Dialogic or (iv)
improperly packaged or shipped or (v) harmed by Purchaser or its agents' fault or negligence or (vi) repaired or modified without
Dialogic's prior written consent . Purchaser must exercise proper electrostatic discharge (ESD) precautions and pack the Product
and the other returned diagnostic information in the original Dialogic packaging, including the antistatic bag/container
and an ESD foam-filled cardboard box. Purchaser may void the warranty if the Product is improperly packaged or
shipped. Dialogic will bear the cost to return the repaired or replaced Product to the location specified on the Return Material
Authorization (RMA) form by a method it chooses. If the Purchaser desires a specific form of conveyance, the Purchaser must bear
the cost of shipment. All risk of loss shall be with the Purchaser during any and all shipments of the Product. Duties and import
fees are the responsibility of the Purchaser.
Additional Exclusions: Dialogic will have no obligation to make repairs or replacements to the Product due to causes beyond the
control of Dialogic, including, but not limited to, power or air conditioning failure, acts of God, improper interface with other units, or
malfunction of any equipment or software used with the Dialogic Product(s). If Dialogic is requested and agrees to make repairs or
replacements necessitated by any such causes, Purchaser will pay for such service or replacement at Dialogic's then prevailing
rates.
No Other Warranties:
DIALOGIC DISCLAIMS AND PURCHASER WAIVES ALL OTHER WARRANTIES, EITHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS
FOR A PARTICULAR PURPOSE AND ANY WARRANTY AGAINST LATENT DEFECTS, WITH RESPECT TO ANY DIALOGIC PRODUCT.
No Liability for Damages: IN NO EVENT SHALL DIALOGIC OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER
(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, INTERRUPTION OF ACTIVITIES, LOSS OF INFORMATION
OR OTHER PECUNIARY LOSS AND DIRECT OR INDIRECT, CONSEQUENTIAL, INCIDENTAL, ECONOMIC OR PUNITIVE DAMAGES)
ARISING OUT OF THE USE OF OR INABILITY TO USE ANY DIALOGIC PRODUCT.
Limitation of Liability: DIALOGIC'S MAXIMUM CUMULATIVE LIABILITY SHALL BE LIMITED TO THE AMOUNTS ACTUALLY PAID BY
PURCHASER TO DIALOGIC FOR THE SPECIFIC PRODUCT BEING THE OBJECT OF THE CLAIM. PURCHASER RELEASES DIALOGIC
FROM ALL AMOUNTS IN EXCESS OF THE LIMITATION. PURCHASER ACKNOWLEDGES THAT THIS CONDITION IS ESSENTIAL AND
THAT DIALOGIC WOULD NOT SUPPLY TO PURCHASER IF IT WERE NOT INCLUDED. THIS WARRANTY EXPRESSLY DOES NOT APPLY
TO ANYONE OTHER THAN PURCHASER.
IMPORTANT NOTE:
Please be aware that the following terminology and abbreviations are used throughout this document. Please also be sure to
consult the legal notice for other important details.
When used herein, the term "IMG 1010" refers to the "Dialogic
When used herein, the term "GCEMS" refers to the "Dialogic
Technical Support
Technical Support Number: 781-433-9600
Technical Support Fax: 781-449-9520
http://www.dialogic.com/
Dialogic Corporation
http://www.dialogic.com/warranties
®
IMG 1010 Integrated Media Gateway" product.
®
Gate Control Element Management System"
Part # 07-8740-02
at the date of purchase, provided the Product remains
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