AquaPlanet Hurley Phantomtour Colorwave Instruction Manual - Page 9

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WARRANTY

We know that sometimes things go wrong so we provide a one year warranty on the board

and all parts and accessories in our packages. This means you are covered for any

manufacturing faults for 1 year from the date of despatch.

GENERAL TERMS AND CONDITIONS

If you notice a fault with one of your Aquaplanet products, please let us know. If we agree that it is indeed a

fault covered by our Warranty we will repair or replace the defective product • There are some areas that we

do not cover, such as costs, loss or damage incurred whilst using an Aquaplanet product. Here are a few more

details about what we can and cannot cover.

WHAT DOES THE WARRANTY APPLY TO?

•

All of our Aquaplanet branded paddleboards and accessories

•

Only products purchased directly from the Aquaplanet website and from Authorised Aquaplanet resellers.

Warranties cannot be transferred

•

If you modify or alter the product, without prior authorisation from Aquaplanet in writing, this will void the

warranty

•

If a repair or replacement has taken place, the Warranty only applies for the remainder of the period from

the original purchase date

•

Repairs will be completed subject to available parts. We will do our best to match the original product, but

we cannot guarantee that you will receive the exact product back

•

If you have not purchased directly from Aquaplanet, any warranty claims must be supported by the

original purchase receipt, clearly identifying the Authorised seller

•

If a defect is found in the materials or craftsmanship, we will complete a repair, free of charge or replace at

our discretion

•

WHAT DOES THE WARRANTY NOT COVER?

storage • Intentional breakages • Lost items • Damage caused by anything other than defects in material or

workmanship, this includes improper customer repairs or alterations.

FURTHER BREAKDOWN BY PRODUCT / ACCESSORY

Paddles: Things that are not covered - damage caused by impact with objects, falling on the paddle, paddle

sinking, breakage or damage to the mechanism due to improper use, normal wear and tear or damage from

use outside the intended purpose.

Bag: Things that are not covered - fading, tears, rips, holes caused by abuse or excessive strain. Zip damage

from improper care, normal wear and tear or damage from use outside of its intended purpose.

Things that are not covered - damage caused by use in surf zones, impact with objects or

normal wear and tear or damage from use outside the intended purpose.

9 | INSTRUCTION MANUAL

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