3Com 1000BASE User Manual - Page 5

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IMITED

HARDWARE: 3Com warrants that this hardware product will be free from defects

in workmanship and materials, under normal use and service, for the following

length of time from the date of purchase from 3Com or its authorized reseller:

Lifetime

3Com's sole obligation under this express warranty shall be, at 3Com's option and

expense, to repair the defective product or part, deliver to Customer an equivalent

product or part to replace the defective item, or if neither of the two foregoing

options is reasonably available, 3Com may, in its sole discretion, refund to Customer

the purchase price paid for the defective product. All products that are replaced will

become the property of 3Com. Replacement products may be new or

reconditioned. 3Com warrants any replaced or repaired product or part for ninety

(90) days from shipment, or the remainder of the initial warranty period, whichever

is longer.

Advance Replacement is provided for 5 years, after which time it may be available

for a specified fee. 3Com will make commercially reasonable efforts to ship the

replacement product not later than five (5) business days after receiving the request

for advance replacement, but may be delayed due to product availability or export

or import procedures. When an advance replacement is provided and Customer fails

to return the original product to 3Com within fifteen (15) days after shipment of

the replacement, 3Com will charge Customer for the replacement, at list price. This

advance replacement is different from the fee-based Advance Hardware

Replacement Service, which is available as a contracted service offering.

SOFTWARE: 3Com warrants that the software programs licensed from it will

perform in substantial conformance to the program specifications therefor for a

period of ninety (90) days from the date of purchase from 3Com or its Authorized

Reseller. 3Com warrants the media containing software against failure during the

warranty period. No updates are provided. 3Com's sole obligation with respect to

this express warranty shall be (at 3Com's discretion) to refund the purchase price

paid by Customer for any defective software products, or to replace any defective

media with software which substantially conforms to 3Com's applicable published

specifications. Customer assumes responsibility for the selection of the appropriate

applications program and associated reference materials. 3Com makes no warranty

or representation that its software products will work in combination with any

hardware or applications software products provided by third parties, that the

operation of the software products will be uninterrupted or error free, or that all

defects in the software products will be corrected. For any third party products

listed in the 3Com software product documentation or specifications as being

compatible, 3Com will make reasonable efforts to provide compatibility, except

where the non-compatibility is caused by a "bug" or defect in the third party's

product.

STANDARD WARRANTY SERVICE: Standard warranty service for hardware

products may be obtained by delivering the defective product, accompanied by a

copy of the dated proof of purchase, to 3Com's Corporate Service Center or to an

Authorized 3Com Service Center during the applicable warranty period. Standard

warranty service for software products may be obtained by telephoning 3Com's

Corporate Service Center or an Authorized 3Com Service Center, within the

warranty period. Products returned to 3Com's Corporate Service Center must be

pre-authorized by 3Com with a Return Material Authorization (RMA) number

marked on the outside of the package, and sent prepaid, insured, and packaged

appropriately for safe shipment. The repaired or replaced item will be shipped to

Customer, at 3Com's expense, not later than thirty (30) days after receipt of the

defective product by 3Com.

WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS

WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT

WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE

PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE

ECHNICAL

The following numbers may be used for technical support:

Country

Telephone Number

Asia, Pacific Rim

Australia

1 800 678 515

Hong Kong

800 933 486

India

+61 2 9937 5085

Indonesia

001 800 61 009

Japan

0031 61 6439

Malaysia

1800 801 777

New Zealand

0800 446 398

Pakistan

+61 2 9937 5085

Philippines

1235 61 266 2602

Europe

From anywhere in Europe,

+31 (0)30 6029900 phone

call:

+31 (0)30 6029999 fax

Europe, South Africa, and Middle East

Austria

0800 297468

Belgium

0800 71429

Denmark

800 17309

Finland

0800 113153

France

0800 917959

Germany

0800 1821502

North America

1 800 876-3266

ARRANTY

UPPORT

Country

P.R. of China

Singapore

S. Korea:

From anywhere in

S. Korea:

From Seoul:

Taiwan, R.O.C.

Thailand

From the following countries, you may use the following toll-free numbers:

Hungary

Ireland

Israel

Italy

Netherlands

Norway

FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF

ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER

IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING

WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES

NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY

IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS

PRODUCTS.

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND

EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT

EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE,

NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO

REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE

INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

ADDITIONAL SUPPORT: Telephone Support: This SuperStack product comes with

telephone technical support for ninety (90) days. The ninety (90) day period begins

on the date of Customer's product purchase.

The telephone technical support is available from 3Com from 9 a.m. to 5 p.m.,

local time, Monday through Friday, excluding local holidays. Telephone technical

support is limited to the 3Com products designated above and may include

assistance with installation, product-specific configuration and identification of

equipment problems. Response to requests for telephone technical support will be

in the form of a return call from a 3Com representative by close of business on the

following business day.

To qualify for this 90 days of telephone technical support, you must register on the

3Com Web site at:

http://support.3Com.com/index.htm

and provide your date of purchase, product number, and serial number. 3Com

reserves the right to modify or cancel this telephone support offering at any time,

without advance notice. This offer is not available where prohibited or restricted by

law.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO

EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN

CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,

CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR

FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION

OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH

THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR

INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS

LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID,

AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE

AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL

PURPOSE.

Some countries, states, or provinces do not allow the exclusion or limitation of

implied warranties or the limitation of incidental or consequential damages for

certain products supplied to consumers or the limitation of liability for personal

injury, so the above limitations and exclusions may be limited in their application to

you. This warranty gives you specific legal rights which may vary depending on local

law.

GOVERNING LAW: This Limited Warranty shall be governed by the laws of the

state of California.

3Com Corporation, 5400 Bayfront Plaza, Santa Clara, CA 95052-8145 U.S.A. Tel:

1 (408) 326-5000

Telephone Number Country

Latin America

10800 61 00137 or

Argentina

021 6350 1590

Brazil

800 6161 463

Chile

Colombia

Mexico

00798 611 2230

Peru

(0)2 3455 6455

Puerto Rico

0080 611 261

Venezuela

001 800 611 2000

00800 12813

Poland

1800 553117

Portugal

1800 9453794

South Africa

1678 79489

Spain

0800 0227788

Sweden

800 11376

Switzerland

U.K.

Telephone Number

AT&T +800 666 5065

0800 13 3266

1230 020 0645

98012 2127

01 800 CARE (01 800 2273)

AT&T +800 666 5065

800 666 5065

AT&T +800 666 5065

00800 3111206

0800 831416

0800 995014

900 983125

020 795482

0800 55 3072

0800 966197