3Com 12 PORT UNMANAGED ETH/HUB TRANSCEIVER User Manual - Page 6

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IMITED

This warranty applies to customers located in the United States, Australia, Canada

(except Quebec), Ireland, New Zealand, U.K., and other English language countries,

and countries for which a translation into the local language is not provided.

SuperStack 3 Baseline Hub 12-Port TP (3C16440A) and 24-Port TP (3C16441A)

HARDWARE: 3Com warrants to the end user ("Customer") that this hardware

product will be free from defects in workmanship and materials, under normal use

and service, for the following length of time from the date of purchase from 3Com

or its authorized reseller:

Lifetime, for as long as the original Customer owns the product (not transferable to

a subsequent end user)

3Com's sole obligation under this express warranty shall be, at 3Com's option and

expense, to repair the defective product or part, deliver to Customer an equivalent

product or part to replace the defective item, or if neither of the two foregoing

options is reasonably available, 3Com may, in its sole discretion, refund to Customer

the purchase price paid for the defective product. All products that are replaced will

become the property of 3Com. Replacement products or parts may be new or

reconditioned. 3Com warrants any replaced or repaired product or part for ninety

(90) days from shipment, or the remainder of the initial warranty period, whichever

is longer.

SOFTWARE: 3Com warrants to Customer that each software program licensed from

it, except as noted below, will perform in substantial conformance to its program

specifications, for a period of ninety (90) days from the date of purchase from 3Com

or its authorized reseller. 3Com warrants the media containing software against

failure during the warranty period. No updates are provided, unless specifically

included in the Included Services section. 3Com's sole obligation under this express

warranty shall be, at 3Com's option and expense, to refund the purchase price paid

by Customer for any defective software product, or to replace any defective media

with software which substantially conforms to applicable 3Com published

specifications. Customer assumes responsibility for the selection of the appropriate

applications program and associated reference materials. 3Com makes no warranty

or representation that its software products will meet Customer's requirements or

work in combination with any hardware or applications software products provided

by third parties, that the operation of the software products will be uninterrupted or

error free, or that all defects in the software products will be corrected. For any third

party products listed in the 3Com software product documentation or specifications

as being compatible, 3Com will make reasonable efforts to provide compatibility,

except where the non-compatibility is caused by a "bug" or defect in the third

party's product or from use of the software product not in accordance with 3Com's

published specifications or user manual.

THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH (1) THIRD PARTY

SOFTWARE, OR (2) 3COM SOFTWARE THAT IS LICENSED "AS IS", THE USE OF

WHICH IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT. THIS 3COM

WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE OR 3COM

SOFTWARE LICENSED "AS IS". FOR THE APPLICABLE WARRANTY, PLEASE REFER TO

THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE OR

THE ACCOMPANYING DOCUMENTATION RELATING TO SUCH SOFTWARE.

YEAR 2000 WARRANTY: In addition to the Hardware Warranty and Software

Warranty stated above, 3Com warrants that each product sold or licensed to

Customer on and after January 1, 1998 that is date sensitive will continue

performing properly with regard to such date data on and after January 1, 2000,

provided that all other products used by Customer in connection or combination

with the 3Com product, including hardware, software, and firmware, accurately

exchange date data with the 3Com product, with the exception of those products

identified at 3Com's Web site, http://www.3com.com/products/yr2000.html, as not

meeting this standard. If it appears that any product that is stated to meet this

standard does not perform properly with regard to such date data on and after

January 1, 2000, and Customer notifies 3Com within ninety (90) days after purchase

of the product from 3Com or its authorized reseller, 3Com shall, at its option and

expense, provide a software update which would effect the proper performance of

such product, repair such product, deliver to Customer an equivalent product to

replace such product, or if none of the foregoing is feasible, refund to Customer the

purchase price paid for such product.

Any software update or replaced or repaired product will carry a Year 2000 Warranty

for ninety (90) days after purchase.

OBTAINING WARRANTY SERVICE: Customer must contact a 3Com Corporate

Service Center or an Authorized 3Com Service Center within the applicable warranty

period to obtain warranty service authorization. Dated proof of purchase from 3Com

or its authorized reseller may be required. Products returned to 3Com's Corporate

Service Center must be pre-authorized by 3Com with a User Service Order (USO)

number (or a Return Material Authorization (RMA) number or a Service Repair Order

(SRO) number, whichever was issued) marked on the outside of the package, and

sent prepaid and packaged appropriately for safe shipment, and it is recommended

that they be insured or sent by a method that provides for tracking of the package.

Responsibility for loss or damage does not transfer to 3Com until the returned item

is received by 3Com. The repaired or replaced item will be shipped to Customer, at

3Com's expense, not later than thirty (30) days after 3Com receives the defective

product, and 3Com will retain risk of loss or damage until the item is delivered to

Customer.

3Com shall not be responsible for any software, firmware, information, or memory

data of Customer contained in, stored on, or integrated with any products returned

to 3Com for repair, whether under warranty or not.

Dead- or Defective-on-Arrival. In the event a product completely fails to function

or exhibits a defect in materials or workmanship within the first forty-eight (48)

hours of installation but no later than thirty (30) days after the date of purchase, and

this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and

a replacement shall be provided prior to 3Com receiving the defective product, but

only if Customer provides a purchase order number, credit card number, or other

method of payment acceptable to 3Com, to be used if 3Com needs to charge

Customer for the replacement, as explained below. The replacement product will

normally be shipped not later than three (3) business days after 3Com's verification

of the DOA product, but may be delayed due to export or import procedures. The

ARRANTY

shipment of a replacement product prior to 3Com receiving the defective product is

subject to local legal requirements and may not be available in all locations. When

such a replacement is provided and Customer fails to return the original product to

3Com within fifteen (15) days after shipment of the replacement, 3Com will charge

Customer for the replacement product, at list price.

Shipment of a Replacement Prior to 3Com Receiving the Defective Product is

provided for five (5) years, after which time it may be available for a specified fee,

but in either case only if Customer provides a purchase order number, credit card

number, or other method of payment acceptable to 3Com, to be used if 3Com

needs to charge Customer for the replacement, as explained below. 3Com will make

commercially reasonable efforts to ship the replacement product not later than five

(5) business days after receiving the request for a replacement, but may be delayed

due to product availability or export or import procedures. The shipment of a

replacement product prior to 3Com receiving the defective product is subject to local

legal requirements and may not be available in all locations. When such a

replacement is provided and Customer fails to return the original product to 3Com

within fifteen (15) days after shipment of the replacement, 3Com will charge

Customer for the replacement, at list price. This replacement prior to 3Com receiving

the defective product is different from the fee-based Advance Hardware Replacement

Service, which is available as a contracted service offering.

INCLUDED SERVICES:

3Com's Electronic Support Services, available at no charge, include 3Com

Knowledgebase, information on known bugs, documentation, release notes, and

publicly available software and firmware upgrades. 3Com reserves the right to

modify or cancel this offering at any time, without advance notice.

Telephone Technical Support, with coverage for basic troubleshooting only, will be

provided at no additional charge for 12 months from the date of purchase, on a

commercially reasonable efforts basis. Telephone support is provided by 3Com only if

Customer purchased this product directly from 3Com, or if Customer's reseller is

unable to provide telephone support. To qualify for this telephone technical support,

Customer must register on the 3Com Web site at

http://support.3Com.com/index.htm, and state the date of purchase, product

number, and serial number. 3Com's response to a request for telephone technical

support will be in the form of a return call from a 3Com representative by close of

business the following business day, defined as 9 a.m. to 5 p.m., local time, Monday

through Friday, excluding local holidays. Please refer to the Technical Support

appendix in the User Guide for telephone numbers.

Software Updates, All software and firmware upgrades and the latest code for this

product downloaded through the 3Com Software Library.

WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS

WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT

WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE

PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE

FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL

OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN

FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING

WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH

DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY

DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO

ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,

INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND

EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE

PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD

PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED

ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE

BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING,

POWER CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO

EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN

CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,

CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR

FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR

DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE

SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR

INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS

LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT

3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE

AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL

PURPOSE.

DISCLAIMER: Some countries, states, or provinces do not allow the exclusion or

limitation of implied warranties or the limitation of incidental or consequential

damages for certain products supplied to consumers, or the limitation of liability for

personal injury, so the above limitations and exclusions may be limited in their

application to you. When the implied warranties are not allowed to be excluded in

their entirety, they will be limited to the duration of the applicable written warranty.

This warranty gives you specific legal rights which may vary depending on local law.

GOVERNING LAW: This Limited Warranty shall be governed by the laws of the State

of California, U.S.A., and by the laws of the United States, excluding their conflicts

of laws principles. The United Nations Convention on Contracts for the International

Sale of Goods is hereby excluded in its entirety from application to this Limited

Warranty.

3Com Corporation

5400 Bayfront Plaza

P.O. Box 58145

Santa Clara, CA 95052-8145

(408) 326-5000

January 2001

3Com reserves the right to modify or cancel this offering at any time, without

advance notice. This offering is not available where prohibited or restricted by law.