HP ProLiant DL380 G4 DPSS Integration Notes - Page 23

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HP ProLiant DL380 G4 DPSS Integration Notes
Table A-1. Known issues on ProLiant servers (Windows Server 2008 SP2 32-bit and x64 editions)
Issue
Details
Workaround This issue will not cause any functionality problems. The correct driver (Version
6.13.2.32) is installed even though the incorrect version displays.

Known issues and workarounds with Integrity servers

Table A-2 provides a list of the known issues with installing Windows Server 2008 SP2 on Integrity
servers.
Table A-2. Known issues on Integrity servers
Issue 1
The Windows 2008 SP2 installation fails on HP SuperDome, rx8620 and rx7620 with error message
"catastrophic failure error (E_UNEXPECTED (0x8000ffff))."
Root Cause
SP2 installation checks for system bios information before the start of installation. Since
sx1000 base chipset does not have System bios date implemented, those servers
cannot be updated to SP 2 without the following workaround.
Workaround Add temporary System Bios release date in windows registry before SP2 installation
launch. Below are the instructions to add the System bios release date. The System
Bios release date will be gone after system reboots.
1.
2.
3.
4.
5.
Copy the text below to notepad and save as "Add_Bios_release_date.reg"
Windows Registry Editor Version 5.00:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInform
ation]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Biosinfo]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInform
ation]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Biosinfo]
"SystemBiosDate"="08/02/07"
Double click on the Add_Bios_release_date.reg to add the System bios date to
Windows registry.
Launch the SP2 installation and follow the on screen direction.
System will reboot to finish SP2 installation.
When system comes up, verify the values listed on the View installed Updates tab
for SP2.
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