HP XP20000/XP24000 Configuration Manual - Page 31

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HP XP20000/XP24000 Configuration Manual

3 Troubleshooting

This section includes resolutions for various error conditions you may encounter.
If you are unable to resolve an error condition, ask your HP support representative for assistance. See
"Calling the HP support

Error conditions

Depending on your system configuration, you may be able to view error messages (R-SIMS) as follows:
•
In XP Remote Web Console (Status tab)
•
In XP Command View Advanced Edition Software ("Alerts" window).
•
In XP Command View (Event History or Event Notification windows).
Table 4 Error conditions
Error Condition
The logical devices are not
recognized by the host.
The host does not reboot properly
after hard shutdown.
Physical volumes cannot be created.
Logical volumes cannot be created.
A file system is not mounted after
rebooting.
center" on page 32.
Recommended Action
Verify the following:
•
The READY indicator lights on the disk array are ON.
•
Fiber cables are correctly installed and firmly connected.
•
The target IDs are properly configured. The LUNs for each TID must
start at 0 and continue sequentially without skipping any numbers.
•
The TIDs/WWNs on each bus are unique. Do not install two
devices with the same ID on the same bus. Recheck the buses for
new devices.
•
LUSE devices are not intermixed with normal LUNs on the same
port.
•
The maximum number of LUSE devices per port has not been
exceeded.
•
The disk array host mode is set correctly.
If you power off the host without executing the shutdown process, wait
three minutes to allow the disk array's internal timeout process to purge
queued commands. If the host restarts while the disk array is processing
queued commands, the host may not reboot successfully.
Verify that the disk array logical devices are correctly formatted.
Verify that the volume capacity for OPEN-x volumes is not greater than
the maximum capacity allowed. See
Verify that the capacity of the volume group is not less than the total
capacity of the partitioned logical volume.
Verify that the host was restarted correctly.
Verify that the file system attributes are correct.
XP Disk Array Configuration Guide for Novell Netware
Table 6
on page 35.
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