3Com 3C13775A - Router FT3/CT3 Mim Product Manual - Page 11

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18

CONVERGENCE SOLUTIONS

Meet needs for high-value performance today and economical scalability for the future with integrated, standards-based connectivity within a 3Com Voice Ready Network.
Solve the most vexing problems now faced by IT managers—security, quality of service and resilience—by delivering enterprise-class, real-time
communications solutions.
Optimize an organization's infrastructure with easy-to-deploy and -manage solutions that effectively support both voice and data traffic and a full complement of
business applications.
Convergence
Product
Order Number
1
®
3Com NBX
V3001 Analog
3CR10800A
4FXO/1FXS
3Com NBX V3001 BRI-ST
3CR10801A
4 BRI/1 FXS
3Com NBX V3001R
3C10602A
3Com VCX
®
Connect 100
3CRC100A
4FXO/4FXS
3Com VCX Connect 200
1
3CRC200A
1
Other components may be required to complete the solution and other variations of this item may be available.
2
Base V3001 Analog and V3001 BRI-ST systems support up to 250 devices and can be expanded to scale up to
1,500 devices with additional memory and separately ordered device licenses.
3
An individual VCX Connect 100 platform supports a maximum of up to 100 phone users, but with the use of a
global directory and centralized voice mail, up to 6 platforms can function as a single system.
4
PSTN connectivity is supported by the appropriate optional hardware components and system configuration.
5
Requires NBX 6.0 or higher.
6
Requires NBX to be running in SIP mode as well as the addition of an IP Messaging server.
3Com PSTN Trunk and Gateway Solutions
Product
Order Number
NBX
NBX Analog Line Card
3C10114C
NBX Analog Terminal Card - Worldwide Version
3C10117C
NBX T1/PRI Card
3C10116D
NBX BRI-ST Card
3C10164D-ST
NBX E1 Card
3C10165D
NBX Terminal Adapter (standalone unit)
3C10400B
VCX CONNECT 100
4-port FXO Add-on Module
3CRVG52001-07
4-port FXS Add-on Module
3CRVG52002-07
3C0VS71110-05
4-port BRI Add-on Module
3CRVG52003-07
Single Span T1/E1 Add-on Module
3CRVG71226-07
Two Span T1/E1 Add-on Module
3CRVG71227-07
VCX CONNECT 200 GATEWAYS
VCX V7111 2-Channel Analog (FXS) Standalone Gateway
3CRVG71115-07
3C0VS71110-05
VCX V7111 4-Channel Analog (FXS) Standalone Gateway
3CRVG71110-07
3C0VS71110-05
VCX V7111 8-Channel Analog (FXS) Standalone Gateway
3CRVG71111-07
3C0VS71110-05
VCX V7111 24-Channel Analog (FXS) Standalone Gateway
3CRVG71112-07
3C0VS71110-05
VCX V7111 4-Channel Analog (FXO) Standalone Gateway
3CRVG71113-07
VCX V7111 8-Channel Analog (FXO) Standalone Gateway
3CRVG71114-07
VCX V7111 2/2-Channel Analog (FXS/FXO) Standalone Gateway 3CRVG71116-07
3C0VS71110-05
VCX V7111 4/4-Channel Analog (FXS/FXO) Standalone Gateway 3CRVG71117-07
3C0VS71110-05
VCX V7122 VoIP Gateway, Single Span
3CRVG71220-07
VCX V7122 VoIP Gateway, Two Span
3CRVG71221-07
VCX V7122 VoIP Gateway, Four Span
3CRVG71222-07
VCX V7122 VoIP Gateway, Eight Span
3CRVG71223-07
VCX V7122 VoIP Gateway, Sixteen Span
3CRVG71224-07
1
3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details.
2
5
1500
100
576
Yes
15
1500
2
200
720
Yes
5
15
1500
2
96
192
576
720
Yes
5
600
3
144
240
288
360
Yes
25
1500
9
See Note 10
See Note 10 See Note 10 See Note 10
Yes
25
7
Requires additional system components.
8
3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware
replacement and software upgrades. See www.3com.com/service for more details.
9
An individual VCX Connect 200 platform supports up to 250 users but with the use of a globa directory and
centralized voice mail, up to 6 platforms can function as a single system.
10 See available VCX Connect Gateways.
11 Average.
12 Maximum per appliance. Dependent upon implementation. Calculation based on 1 minute of G.711 recording
with a 146.GB HD.
FUNCTIONALITY
SUPPORT
4
1 Year
3CS-3YREXP7N-09
4
1 Year
3CS-3YREXP7N-09
8
1/24
Yes
1 Year
3CS-3YREXP7N-12
4/8
1 Year
3CS-3YREXP7N-09X
1/30
Yes
1 Year
3CS-3YREXP7N-11
1
8
Yes
1 Year
3CS-3YREXP7N-01
4
Yes
1 Year
3CS-3YREXP7N-08
4
Yes
1 Year
3CS-3YREXP7N-08
4/8
Yes
1 Year
3CS-3YREXP7N-08
4
1/24
1/30
Yes
1 Year
3CS-3YREXP7N-11
8
2/48
2/60
Yes
1 Year
3CS-3YREXP7N-13
2
1 Year
3CS-3YREXP7N-08
4
1 Year
3CS-3YREXP7N-08
8
1 Year
3CS-3YREXP7N-08
24
1 Year
3CS-3YREXP7N-10
4
1 Year
3CS-3YREXP7N-08
8
1 Year
3CS-3YREXP7N-09
2
2
1 Year
3CS-3YREXP7N-08
4
4
1 Year
3CS-3YREXP7N-09
1/24
1/30
Yes
1 Year
3CS-3YREXP7N-14
2/48
2/60
Yes
1 Year
3CS-3YREXP7N-15
4/96
4/120
Yes
1 Year
3CS-3YREXP7N-16
8/192
8/240
Yes
1 Year
3CS-3YREXP7N-18
16/384 16/480
Yes
1 Year
3CS-3YREXP7N-19
FUNCTIONALITY
5,6
5,6
11
Yes
Optional
Optional
400 hours
Yes
Optional
5,6
Optional
5,6
400 hours
11
Yes
Optional
5,6
Optional
5,6
Yes
400 hours
11
Yes
Yes
Yes
Optional
7
Optional
7
Optional
7
450 hours
11
Yes
Optional
Yes
Yes
Yes
Optional
7
Optional
7
Optional
7
4,861 hours
12
Yes
Optional
Advanced Applications for Optimized Business
Operations, Collaboration and Customer Service
A variety of business-enhancing 3Com applications run seamlessly
with either the NBX or VCX Connect IP telephony solutions. The
3Com eXchange Call Center provides sophisticated call handling
and real-time reporting to reduce the number of dropped calls in
queue and average wait times. It applies business-specific
requirements to route callers to an agent and provides supervisors
with tools for fine-tuning staffing to align with call volume. For
more comprehensive multimedia functionality and connectivity,
the 3Com EPICCenter Contact Center provides sophisticated call
queuing and routing that includes blended inbound/outbound
campaigns. Calls can be routed based on agent skill sets.
Agent-customer web chats extend customer contact choices and
provide fully manageable, auditable communications sessions.
The 3Com IP Conferencing Module lets businesses leverage their
existing IP network for ad-hoc, meet-me, instant and scheduled
conference capabilities. Web-based conference controls facilitate
collaboration among business contacts, customers and co-workers.
3Com IP Phones
Product
3Com 3100 Phone
3Com 3101 Basic Phone
3Com 3101 Basic Phone with Speaker
3Com 3102 Business Phone
3Com 3102 Backlit Business Phone
3Com 3103 Manager Phone
3Com 3105 Attendant Console
3Com 3106 Cordless Phone
3Com 3107 Cordless Phone
3Com 3108 Wireless Phone
1
3-Year Express Service provides three years of 24x7 technical support, next-business-day advanced hardware replacement and software upgrades. See www.3com.com/service for more details.
SUPPORT
NBX Solutions — Affordable, Advanced Voice over IP
NBX IP telephony solutions, with their unprecedented level of sim-
plicity and commitment to standards-based networking protocols,
give small- to medium-sized businesses an exceptionally easy to
use and manage communications system. Intuitive, multi-language
web-based system administration streamlines initial system set-up
Yes
Yes
Yes
1 Year
3CS-3YREXP7N-10
so that users can enjoy 10 minutes to dial tone. Three platform
Yes
Yes
Yes
1 Year
3CS-3YREXP7N-10
options let organizations match their business needs and budget
Yes
Yes
Yes
1 Year
3CS-3YREXP7N-13
requirements. And to increase productivity, all NBX platforms
7
Yes
Yes
1 Year
3CS-3YREXP7N-14
deliver a full suite of high-value, embedded applications, including
7
Yes
Yes
1 Year
3CS-3YREXP7N-15
Automatic Call Distribution (ACD) and graphical Call Detail
Recording (CDR) — further extending the basic cost benefits of
IP-based communications. NBX solutions also offer voicemail/
email integration so that workers can access their voicemail
messages from their email inbox using any common media player.
VCX Connect Solutions—IP Telephony with
Integrated Unified Messaging
Organizations with up to 1500 phone users can now replace aging
PBX systems with an advanced, standards-based communications
system that integrates IP telephony and unified messaging
applications onto a single platform. With its use of Session Initiation
Protocol (SIP) for signaling, the VCX Connect platform lets businesses
cost-effectively deploy SIP-compatible devices and applications to
reduce cost of ownership and increase investment protection, while
improving communications and collaboration. Advanced Unified
Communications features such as Find Me/ Follow Me and Presence
give office, remote and mobile workers the flexibility to remain easily
connected with co-workers and customers. Additionally, when used
with a VCX Connect system, the 3Com Convergence Client — included
with each purchase of a 3Com Series IP phone for the VCX Connect —
enables advanced multimedia capabilities such as video conferencing,
desktop sharing, secure internal instant messaging and softphone
functionality. And to optimize business continuity, the VCX Connect
systems also support resiliency options that include redundant power
supplies* and redundant disks (RAID). VCX Connect platforms also
can be supplemented with a back-up server for full telephony and
application redundancy, and a secondary server can be located at a
different site for geographic redundancy.
*VCX Connect 100 only
FUNCTIONALITY
Order Number
3C10399B
Yes
3C10410
3C10401B
Yes
3C10411
Yes
3C0VS72101-05
3C10401SPKRB
Yes
3C10411
Yes
3C0VS72101-05
3C10402B
Yes
3C10412
Yes
3C0VS72100-05
18 (NBX); 9 [VCX Connect]
3C10402C
Yes
3C10412
Yes
3C0VS72100-05
18 (NBX); 9 [VCX Connect]
3C10403B
Yes
3C10412
Yes
3C0VS72100-05
12 (NBX); 9 [VCX Connect]
3C10405B
Yes
3C10412
Yes
50 (NBX); 100 [VCX Connect]
3C10406A
Yes
3C10411
3C10407A
Yes
3C10411
3C10408A
Yes
3C10411
3COM PRODUCT GUIDE
SUPPORT
1
1 (10/100)
1 Year
3CS-3YREXP7N-01
4 (NBX); 2 (VCX Connect)
2 (10/100)
1 Year
3CS-3YREXP7N-01
4 (NBX); 2 (VCX Connect)
2 (10/100)
1 Year
3CS-3YREXP7N-01
2 (10/100)
1 Year
3CS-3YREXP7N-01
2 (10/100)
1 Year
3CS-3YREXP7N-01
2 (10/100/1000) 1 Year
3CS-3YREXP7N-01
1 (10/100)
1 Year
3CS-3YREXP7N-01
4
1 (10/100)
1 Year
3CS-3YREXP7N-01
4
1 (10/100)
1 Year
3CS-3YREXP7N-01
1
1 Year
3CS-3YREXP7N-01