HTC Hero - Smartphone - WCDMA Quick Start Manual - Page 19
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12. Troubleshooting
Here are some things you can do when your phone
hangs, has problems running applications, or is operating
slowly:
•
Check if there is enough free space on the phone
to run the application.
To check free space, press HOME > MENU, and
then tap Settings > SD card & phone storage or
Applications.
•
Clear data and cache of applications.
To clear data and cache, press HOME > MENU, and
then tap Settings > SD card & phone storage or
Applications > Manage applications.
•
Uninstall third-party applications.
To uninstall third-party applications, press
HOME > MENU, and then tap Settings >
Applications > Manage applications.
•
If your phone is not responding to input, remove
the battery, wait for seconds, then reinsert the
battery and turn on the phone.
•
Backup important phone data and then reset the
phone.
To reset the phone, press HOME > MENU, and then
tap Settings > Security > Factory data reset.
•
Check for updates and useful tips on the HTC
website - www.htc.com.
Quick Start Guide 19