HTC VIVE Business Streaming User Manual - Page 23

Browse online or download pdf User Manual for Virtual Reality Headsets HTC VIVE Business Streaming. HTC VIVE Business Streaming 26 pages.

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Solutions and FAQs

Error

Issue

Steps to resolve issue

code

No VIVE

§ The VIVE Business Streaming driver may be blocked by SteamVR. In

340

Business

Streaming

driver found.

§ VIVE Business Streaming is not registered properly to SteamVR. Close

Unable to

Set the default audio device sample rate to 44.1K or 48K.

440

initialize

1. Right-click the speaker icon in the System Tray, and click Sounds.

audio.

2. In the Playback tab, select the default device, and then click

3. In the Advanced tab, select 16 bit, 44100 Hz (CD Quality) or 16 bit,

Failed to

The required network ports for VIVE Business Streaming are currently

450

bind to port.

occupied. Restart VIVE Business Streaming. If the error message still

appears, do the following:

1. Open the Command Prompt window.

2. Enter netstat -aon | findstr /c:7554 /c:7654 /c:9009,

3. Open Task Manager and go to the Details tab.

4. In the PID column, look for the process that has the same value in step

5. In the Command Prompt window, enter netstat -aon |

6. Restart VIVE Business Streaming.

SteamVR settings, go to Startup/Shutdown. Show the Advanced

Settings, and then click Manage Add-Ons. Make sure VIVE Business

Streaming is not blocked.

SteamVR, and then restart VIVE Business Streaming.

Properties.

48000 Hz (DVD Quality) in Default Format.

and then take note of the value in the last column (e.g. 15524).

2 and end the process.

findstr /c:7554 /c:7654 /c:9009 again and make sure these

ports are no longer occupied.