Olympus DP71 Instructions Manual - Page 28

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TROUBLESHOOTING GUIDE

Under certain conditions, the performance of the camera may be adversely affected by factors other than defects. If
problems occur, please review the following list and take remedial action as needed. If you cannot solve the problem after
checking the entire list, please contact Olympus for assistance.
Problem
a) The computer will not start up.
b) Software will not start up.
c) Live image is not displayed.
d) Still images cannot be recorded.
e) Picture is too bright.
25
Cause
The PCI interface board is not inserted
completely into the computer's PCI slot.
The camera and computer are connected
improperly.
The PCI interface board is inserted into
the computer's PCI slot improperly.
The device driver is installed improperly.
The camera and computer are connected
improperly.
The microscope illumination is off.
The microscope is not set to the camera
light path.
The illumination or specimen focusing
is adjusted improperly.
The ISO speed or exposure time is set
improperly.
The camera and computer are connected
improperly.
The DP Controller is processing recording.
The DP Manager is processing file save, etc.
The computer memory is insufficient.
Exposure correction is set in the +
direction.
The metering area is set to a dark area
outside the region of interest.
AE lock, which was set when the
exposure time was longer than the
currently required exposure time, is active.
The input highlight level adjustment is
too low.
The microscope illumination is too
bright.
Remedy
Turn off the computer, unplug the power
cord and insert the PCI interface board
into the computer's PCI slot securely.
Turn off the computer and connect
the camera and PCI interface board
properly using the interface cable.
Turn off the computer, unplug its power
cord and insert the PCI interface board
into the computer's PCI slot.
Install the device driver.
Turn off the computer and connect
the camera and PCI interface board
properly using the interface cable.
Turn on the microscope illumination,
adjust the lighting and focusing
correctly, and select the camera light
path.
Set the ISO speed, exposure mode,
exposure time and level properly.
Turn off the computer and connect
the camera and PCI interface board
properly using the interface cable.
Wait until the recording processing
completes before starting recording
of the next image. In certain cases, it
may be required to press the Cancel
button of the progress bar and record
the image again.
Wait until the processing completes
before starting recording of the next image.
Close the image being displayed on
the DP Manager or close other software
before retrying recording.
Return the exposure correction value
to 0 and set the desired exposure
correction value.
Move the metering area to the area where
you want to obtain optimum exposure
Cancel AE lock.
Reset the current level adjustment
and adjust the optimum level again.
Reduce the microscope illumination
intensity or engage an ND filter to
reduce brightness.
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