Axor Citterio 39835 1 Series Installation/User Instructions/Warranty - Page 19
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L I M I T E D C O N S U M E R W A R R A N T Y
This warranty is limited to products manufactured by Hansgrohe, Inc.
that are purchased by a consumer in the United States or Canada after
March 1, 1996, and installed in either the United States or in Canada.
WHO I S COV E R ED BY T H E WA R RA NT Y
This limited warranty extends to the original purchaser only. This
warranty is non-transferable. Hansgrohe, Inc. neither assumes nor
authorizes any person to create for it any other obligation or liability
in connection with this product.
L E N GTH OF WARR A NT Y
If you are a consumer who purchased the product for use primarily
for personal, family or household purposes, this limited warranty
starts on the date of purchase and extends for as long as you own
the product and the home in which the product is originally installed.
If you purchased the product for use primarily for any other purpose,
including, without limitation, a commercial purpose, this limited
warranty starts on the date of purchase and extends (i) for 1 year, with
respect to hansgrohe brand products and commercial products, and (ii)
for 5 years, with respect to AXOR products. The Rubbed Bronze finish
is subject to a 3-year limited warranty starting on the date of purchase.
WHAT I S COV E R E D BY T H E WA R RA NT Y
This limited warranty covers only your manufactured product.
Hansgrohe, Inc. warrants this product against defects in material or
workmanship as follows:
Hansgrohe, Inc. will replace at no charge for parts
only or, at its option, replace any product or part
of the product that proves defective because of
i m p ro p e r wo r k m a n s h i p a n d / o r m a t e r i a l , u n d e r
normal installation, use, service and maintenance. If
Hansgrohe, Inc. is unable to provide a replacement
and repair is not practical or cannot be made in
timely fashion, Hansgrohe, Inc. may elect to refund
the purchase price in exchange for the return of
the product. REPAIR OR REPL ACEMENT (OR, IN
L I M I T E D C I RC U M S TA N C E S , R E F U N D O F T H E
PURCHASE PRICE) AS PROVIDED UNDER THIS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE PURCHASER.
W HAT I S N OT COVERED BY TH E WARRA N T Y
A.
Conditions, malfunctions or damage not resulting from defects
in material or workmanship.
B.
Conditions, malfunctions or damage resulting from (1) normal
wear and tear, improper installation, improper maintenance,
misuse, abuse, negligence, accident or alteration; (2) the use
of abrasive or caustic cleaning agents or "no-rinse" cleaning
products, or the use of the product in any manner contrary to
the product instructions; or (3) conditions in the home such as
excessive water pressure or corrosion.
C.
Labor and other expenses for disconnection, deinstallation,
or return of the product for warranty service (including but
not limited to proper packaging and shipping costs), or for
installation or reinstallation of the product.
D.
Accessories, connected materials and products, or related
products not manufactured by Hansgrohe, Inc.
E.
Any hansgrohe or AXOR product sold for display purposes.
F.
Custom products are non-returnable and cannot be cancelled
upon receipt of order confirmation sent from Hansgrohe, Inc.
HANSGROHE, INC. SHALL NOT BE LIABLE TO PURCHASER
OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF
THIS LIMITED WARRANTY.
Some provinces and some states do not allow the exclusion
or limitation of incidental or consequential damages,
so t h e a bove l i m it a t i o n o r excl usi o n ma y no t a p pl y
to you.
TO OBTAIN WARRANTY PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800-334-0455
In requesting warranty service, you will need to provide:
1.
The sales receipt or other evidence of the date and place of
purchase.
2.
A description of the problem.
3.
Delivery of the product or the defective part, postage prepaid
and carefully packed and insured, to:
Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800-334-0455
When warranty service is completed, any repaired or replacement
product or part will be returned to you postage prepaid. REVISED
MAY 1, 2016.
P RO D U CT I N ST RUC T I O N S AN D Q U E ST I O N S
Upon purchase or prior to installation, please carefully inspect your
product for any damage or visible defect. Prior to installing, always
carefully study the enclosed instructions on the proper installation and
the care and maintenance of this product. If you have questions at any
time about the use, installation or performance of your product, or the
Limited Warranty, please write us or call us toll-free at 800-334-0455.
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