CipherTV STB 3.5A User Manual - Page 14

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4.1 Tips to Troubleshooting the STB

Who do we call to escalate issues?
Call CipherTV technical support team at 604-288-1616 (toll free 1-888-851-8858) or email ts@ci-
phertv.com
How to calibrate your R35 remote controller
To calibrate or re-pair your R35 remote controller is simple. Place the remote on a flat surface and
press the OK & Back button until the green LED flashes fast and go to slow flash then the calibration
and pairing are completed.
CipherTV STB 3.5A User Guide
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