Arcam DV88 Handbook - Page 16

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1. Connecting Outputs: Digital Audio

Reference

Troubleshooting

Problem

Remote control not working

No picture

Picture does not ﬁ t screen

Picture is coloured

strangely

Picture is "jerky"

No sound

Player loads disk but will

not play

DVD disc does not play

and "Parental lvl err" is

displayed

DVD does not play and

"Invalid Region" is displayed

Disc does not play and

"bad disc" is displayed

Cannot enter 'Player setup'

Remote control is lost or

unavailable and you need to

navigate a DVD menu

DV88

Cause

1. DVD not selected

2. Batteries not installed, incorrectly installed, or ﬂ at

3. Obstruction between IR lens and remote control

1. Incorrect input selected on the TV

2. Bad video connection from DV88 to TV

1. 'TV type' is set incorrectly in 'Setup' menu

2. TV is set incorrectly

1. 'HQ video' is set incorrectly in 'Setup' menu

2. Component or RGB video leads are crossed

3. 'TV system' is set incorrectly in 'Setup' menu

Playing NTSC disc with 'TV system' set to 'PAL'

1. Incorrect input selected on audio device (decoder,

receiver, ampliﬁ er, etc.)

2. Bad audio connection (analogue or digital) from DV88

to audio device

Temporary software problem

Parental lock has been set

Disc has an invalid region code. The DV88 can only play

discs from one region.

The disc is damaged or dirty

Disc still playing

Not all discs play automatically when loaded

NOTE: If any problem persists or cannot be cured using

the advice given, either contact your Arcam dealer or Arcam

customer support.

Solution

1. Select DVD using the remote's

2. Check battery compartment and reinstall batteries if

necessary

3. Remove any obstruction

1. Select the appropriate video input on the TV (consult your

TV handbook)

2. Check connections at both ends and, if necessary, try an

alternative cable

1. Enter the 'Setup' menu and check the 'TV type' setting (see

page 7)

2. Select the appropriate aspect ratio setting (consult your TV

handbook)

1. Enter the 'Setup' menu and check the 'HQ video' setting

(see page 7)

2. Check wiring between the DV88 and the TV monitor

3. Enter the 'Setup' menu and check the 'TV system' setting

(see page 7)

Enter the 'Setup' menu and change the 'TV system' setting to

'Auto' (see page 7)

1. Select the appropriate input on the audio device (consult

that product's handbook)

2. Check connections at both ends and if necessary, try an

alternative cable

Switch player off, wait thirty seconds and restart

Unlock Parental control and change level (see page 6)

Only use discs for your region.

Remove disc from tray and check surfaces for damage or dirt.

Stop disc, and press

on remote control (see page 6)

SETUP

When the disc menu is displayed, use the following front panel

controls to navigate the menu:

For 'UP' use

PAUSE

For 'DOWN' use

STOP

For 'RIGHT' use

For 'LEFT' use

For 'OK' use

PLAY

toggle switch

CD/DVD