Arcam AVR200 Handbook - Page 17

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Troubleshooting

The following table should help you diagnose most problems that may arise when using the AVR200.

Problem

Cause

No audio

1. Power Lead unplugged or not switched on

2. In stand by mode

3. Mute on

4. Tape monitor selected

No sound on one

1. Loudspeaker not connected or not connected properly

channel

2. Input not connected or not connected properly

3. Speaker described as 'OFF' in set up page

4. Channel level set too low

Dolby Digital or DTS not

Digital input not connected

auto detected

Lack of bass or poor

1. Speakers wired out of phase (i.e. + connected to –, or red

stereo image

to black in error – a polarity error in one speaker)

2. Speakers set as 'SMALL'

No sound from tuner

1. Aerial not connected properly

2. Weak signal muted by FM Mute

Remote control not

1. Batteries in handset ﬁ tted the wrong way round or ﬂ at

working

2. IR receiver window on AVR200 is obscured

3. IR receiver window ﬂ ooded with light

Picture scrolls around

Wrong video system selected

screen, or picture is

only in black and white

No picture on monitor

1. Source is not playing

when video source is

2. Video connection between the source and AVR200 is not

selected

been made

Sound and picture

System connections made to wrong inputs of AVR200

come from different

sources

AVR200 switches itself

Circuits have overheated and unit has been switched into

to stand by mode

protection mode. This may be because airﬂ ow around the

unit is restricted.

The red status LED

The AVR200 has gone into protection mode. This is

ﬂ ashes and the AVR200

probably caused by an overload or short circuit on the

appears not to work.

loudspeaker outputs.

Solution

1. Check mains lead is connected to AVR200 and that the wall

switch is on

2. Press the

button on remote handset

POWER/STANDBY

3. Switch mute off

4. Press the

button

TAPE MONITOR

1. Check connections to AVR200 and to loudspeaker

2. Check connections to AVR200 and at source

3. Re-assign speaker settings in on-screen display

4. Re-assign channel balance in on-screen display

Connect digital output of source to appropriate input on

AVR200

1. Check all connections to AVR200 and to loudspeakers

2. Re-select preset speaker settings in on-screen display

1. Check aerial connections to AVR200's back panel

2. Switch

off or re-tune station

FM MUTE/MONO

1. Check orientation of batteries/ replace discharged batteries

2. Remove obstruction

3. Move AVR200 away from light source or shade from intense

light source

To toggle between PAL and NTSC video systems, press and

hold the

button and click the

STORE

1. Check and play source

2. Check system wiring: ensure connection between source

Check system wiring: ensure all connections are made to

correct input on AVR200

Switch unit off. Remove any restrictions to good airﬂ ow. Allow

unit to cool down before switching on again.

1. Turn the AVR200 off and disconnect the mains cable.

2. Check all the wiring, making sure that no bare loudspeaker

cables are touching each other or the chassis.

3. Reconnect the mains cable and switch back on.

If this does not cure the problem or the problem persists

contact your Arcam dealer.

button.

SAT

AVR200