Arcam AVR500 Faq - Page 5

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Part 5 - HDMI fault-finding tips

Simply taking an AVR out of the loop and connecting direct from source to panel to achieve a picture does not indicate that the Receiver in the middle is at fault..!!!

Random pixels on screen (noise) - an extreme case is shown below, but the effect can be more subtle

This is typically a problem caused by the cable either between the source component and AVR or most likely from the AVR to the Panel or PJ (the longer length)..

Call up the set up menu on the AVR. Is this stable and free of noise? If so the length between the AVR and panel is o.k and the source to AVR link is suspect..

If noise is still present or picture disappears completely then the link between the AVR and Panel may be the culprit try an alternative brand or shorter cable..

Other cable symptoms maybe more obvious and result in

•

No image, pink screen / blue screen or any other solid color including black (although the Panel appears to be receiving a picture)

•

Picture flashing – disappearing

Pink / Green / No picture

This may indicate a HDCP failure and may happen briefly during Movie playback...

Are all sources affected? – i.e A picture can be achieved from the Cable Box / Satellite receiver but not the BD player – this is unlikely to be an AVR failure if one

source is operational, take the cable connected to the operational source and connect this to the non-operational source i.e BD player can a picture now be seen?

Cause = Cable.

Still no picture?

Connect the BD player direct to the panel and if applicable set the video set-up options to 1080p (if applicable) rather than auto – now re-introduce into the AVR into

the system.

AVR500/600 & AV888 — FAQ