Epson C11CG04201 Manual - Page 4
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Print Page
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
Then clean the print head, if necessary. See the online User's
Guide for more information.
The product's screen is dark.
Make sure your product is turned on, and touch the screen or
press any button to wake it from sleep mode.
Setup is unable to find my printer after connecting it
with a USB cable.
Make sure your product is securely connected as shown:
Any questions?
User's Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User's Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User's Guide.
If you don't have a User's Guide icon, go to the Epson website,
as described below.
Support
Visit www.epson.com/support/wfm5799 (U.S.) or
www.epson.ca/support/wfm5799 (Canada) to download
drivers, view manuals, get FAQs, or contact Epson.
Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6
8
, Pacific Time, Monday through Friday, and 7
pm
Pacific Time, Saturday. Days and hours of support are subject
to change without notice. Toll or long distance charges may
apply.
Recycling
Epson offers a recycling program for end of life hardware and
ink packs. Please go to www.epson.com/recycle (U.S.) or
www.epson.ca/recycle (Canada) for information on how to
return your products for proper disposal.
Need paper and ink?
Ensure peak performance and brilliant results
with Genuine Epson Ink and specialty papers,
engineered specifically for Epson printers. Find
Genuine Epson Ink and specialty papers at
www.epson.com (U.S. sales) or
www.epson.ca (Canadian sales) and at
Epson authorized resellers. Call 800-GO-EPSON
(800-463-7766).
WF-M5799 replacement ink packs
Black
to
am
to 4
,
am
pm
EPSON and DURABrite are registered trademarks, EPSON Exceed Your Vision is a registered
logomark, and Epson Connect is a trademark of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android, Google Cloud Print, Chromebook, and Google Play are trademarks of Google Inc.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2018 Epson America, Inc., 2/18
Printed in XXXXXX
Standard-
Color
capacity
M02
High-
Extra High-
capacity
capacity
M02XL
M02XXL
CPD-55476