Diginet RAPIX eHub Installation Manual - Page 15

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RAPIX Lighting Control System

28. Product warranty

The eHub has a two-year warranty against manufacturing defects in accordance with the following terms:
1.
Nothing in this Warranty affects any person's rights under the Australian Consumer Law. The benefits to any person under the
Gerard Lighting Warranty are in addition to the rights and remedies available under any Consumer Guarantees.
2.
Subject to the other clauses of this Warranty, Gerard Lighting warrants that the Goods will be free of manufacturing defects
and will perform to Gerard Lighting's specifications.
3.
The benefit of the Gerard Lighting Warranty extends only to the owner of the property in which the Goods are installed (the
Owner) for two (2) years after the date of purchase (Warranty Period).
4.
If within the Warranty Period the Goods fail to perform to Gerard Lighting's specifications as a result of some defect in material
or workmanship in the Goods (Defect) then Gerard Lighting will, at its option, repair the Goods or supply replacement Goods
free of charge.
5.
The Gerard Lighting Warranty will not apply to Goods:
5.1.
installed by any person other than a qualified tradesperson; or
5.2.
subjected to misuse, neglect, negligence or accidental damage; or
5.3.
operated in any way contrary to any operating or maintenance instructions; or
5.4.
improperly handled, installed or maintained; or
5.5.
altered or modified prior to or after installation.
6.
The Gerard Lighting Warranty does not apply to faulty or defective design of Goods unless Gerard Lighting has designed the
Goods and Gerard Lighting expressly accepts responsibility for such design in writing.
7.
In order to make a claim under the Gerard Lighting Warranty, the Owner must:
7.1.
contact Gerard Lighting to obtain a Returned Goods Authorisation Number for the Goods and to be notified of Gerard
Lighting's return address for the Goods by:
7.1.1.
freecall 1300 95 DALI (3254); or
7.1.2.
post to PO Box 314, Padstow NSW 2211; or
7.1.3.
fax to 1300 95 3257; or
7.1.4.
7.2.
return the Goods at the Owners expense to the return address notified by Gerard Lighting together with all
accessories, instructions, specifications or other material supplied with the Goods and a notice in writing:
7.2.1.
stating the Returned Goods Authorisation Number for the Goods;
7.2.2.
describing in detail the defect or fault in the Goods;
7.2.3.
setting out the Owner's contact details (including postal address, email address and telephone numbers at
which the Owner can be contacted during usual business hours).
7.3.
Gerard Lighting will not accept any returned Goods which have not been returned strictly in accordance with the
above instructions.
8.
Gerard Lighting will examine any returned Goods and if Gerard Lighting determines that they are defective through no fault of
the Owner and are otherwise undamaged, Gerard Lighting will repair or replace the Goods free of charge.
9.
Gerard Lighting will notify the Owner whether it accepts the Goods are defective within a reasonable time of return.
10. Gerard Lighting will not be responsible for any costs of de-installation, re-installation, returning Goods or for redelivery of the
Goods (whether original or repaired and/or replacement Goods) by Gerard Lighting and any other related expenses of the
Owner in claiming under the Gerard Lighting Warranty.
11. Gerard Lighting will not be responsible for any loss or damage to the Goods occurring while the Goods are in transit (either on
return to Gerard Lighting or upon redelivery to the Owner of the original or repaired and/or replacement Goods).
12. Gerard Lighting will not be responsible
special, indirect, incidental, consequential or economic losses or damages (including loss of data, business, profits, revenue,
anticipated savings, bargain, opportunity or goodwill) whether or not the possibility of those losses or damages being suffered
had been brought to the attention of Gerard Lighting.
The Australian Consumer Law requires the inclusion of the following statement with the Gerard Lighting Warranty:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
(whether arising in contract or tort (including negligence) or under any statute) for any
RAPIX Lighting Control System - eHub
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