Cisco 3550-24 - Catalyst SMI Switch Datasheet - Page 18

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Cisco 3550-24 - Catalyst SMI Switch Datasheet

Service and Support

The services and support programs described in the Table below are available as part of the Cisco Desktop Switching
Service and Support solution, and are available directly from Cisco and through resellers.
Service and Support
Cisco Advanced Services
Cisco Total Implementation Solutions
(TIS)—available direct from Cisco
Packaged Total Implementation
Solutions (Packaged TIS)—available
through resellers
Cisco Technical Support Services
Cisco SMARTnet™ and SMARTnet
Onsite (OS)—available direct
from Cisco
Packaged SMARTnet—available
through resellers

Ordering Information

Model Numbers
WS-C3550-12G
WS-C3550-12T
WS-C3550-24-SMI
WS-C3550-24-DC-SMI
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Features
• Project management
• Site survey, configuration
deployment
• Installation, text, and cutover
• Training
• Major moves, adds, changes
(MAC)
• Design review and product staging
• 24x7 access to software updates
• Web access to technical
repositories
• Telephone support through the
Cisco Technical Assistance Center
• Advance replacement of hardware
parts
Configuration
• 10 1000BaseX ports + 2 10/100/1000BaseT ports
• 1.5 rack unit (RU) stackable, multilayer Gigabit Ethernet switch
• Provides advanced IP routing
• 10 10/100/1000BaseT ports + 2 1000BaseX ports
• 1.5 rack unit (RU) stackable, multilayer Gigabit Ethernet switch
• Provides advanced IP routing
• 24 10/100 ports + 2 1000BaseX ports
• 1 RU stackable, multilayer switch
• Provides advanced IP routing
• Standard Multilayer Software Image (SMI) installed, upgradable to advanced
IP routing
• 24 10/100 ports + 2 1000BaseX ports
• 1 RU stackable, multilayer switch; DC-Powered
• Provides basic IP routing
• Standard Multilayer Software Image (SMI) installed, upgradable to advanced
IP routing
Cisco Systems, Inc.
Page 18 of 20
Benefits
• Supplements existing staff
• Ensures functionality meets
needs
• Mitigates risk
• Enables proactive or expedited
issue resolution
• Lowers cost of ownership by
utilizing Cisco expertise and
knowledge
• Minimizes network downtime