Cisco 8800 Series Manual - Page 17

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Your Phone

• Aborted—Remote Customization is aborted due to other Provisioning like DHCP options.

• Pending—The profile has been downloaded from the EDOS server.

• Custom-Pending—The phone has downloaded a redirect URL from the EDOS server.

• Acquired—In the profile downloaded from the EDOS server, there is a redirect URL for provision

configuration. If the redirect URL download from the provisioning server is successful, this state is

displayed.

• Unavailable—Remote customization has stopped because the EDOS server responded with an empty

provisioning file and the HTTP response was 200 OK.

Procedure

Step 1

Press Applications

Step 2

Select Status > Product information > Customization.

Step 3

Press Back

View the Network Status

Procedure

Step 1

Press Applications

Step 2

Select Status > Network Status.

You can view the following information:

• Network type—Indicates the type of Local Area Netwrok (LAN) connection that the phone uses.

• Network status—Indicates if the phone is connected to a network.

• IP address—IP address of the phone.

• VLAN ID—VLAN ID of the phone.

• Addressing type—Indicates if the phone has DHCP or Static IP enabled.

• IP status—Status of IP that the phone uses.

• Subnet mask—Subnet mask used by the phone.

• Default router—Default router used by the phone.

• DNS 1—Primary Domain Name System (DNS) server that the phone uses.

• DNS 2—Optional Backup DNS server that the phone uses.

• MAC address—Unique Media Access Control (MAC) address of the phone.

• Host name—Displays the current host name assigned to the phone.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Troubleshooting