Cisco Catalyst 2360 Getting Started Manual - Page 17

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Troubleshooting

Express Setup

If Express Setup does not run, or if the Express Setup page does not appear in your browser:

•

OL-22149-02

Did you verify that POST ran

successfully before starting Express

Setup?

Did you press the Mode button while

the switch was still running POST?

Did you try to continue without

confirming that the switch was in

Express Setup mode?

Does your PC have a static IP address? If yes, before connecting to the switch, change your PC

Did you connect a crossover cable

instead of a straight-through Ethernet

cable between a switch port and the

Ethernet port of the PC?

Did you connect the Ethernet cable to

the console port instead of to a

10/100/1000 Ethernet port on the

switch?

Did you wait 30 seconds after you

connected the switch and the PC before

you entered the IP address in your

browser?

Did you enter the wrong address in the

browser, or is there an error message?

If not, make sure that only the SYST and STAT LEDs are

green before you press the Mode button to enter the

Express Setup mode.

POST errors are usually fatal. Contact your Cisco

technical support representative if your switch fails POST.

If yes, wait until POST completes. Power cycle the switch.

Wait until POST completes. Confirm that the SYST and

STAT LEDs are green. Press the Mode button to enter

Express Setup mode.

Verify that all LEDs above the Mode button are green.

(The RPS LED is off.) If necessary, press the Mode button

to enter Express Setup mode.

settings to temporarily use DHCP.

If yes, connect a straight-through cable to an Ethernet port

on the switch and the PC. Wait 30 seconds before you

enter 10.0.0.1 in the browser.

If yes, disconnect the cable from the console port. Then

connect the cable to an Ethernet port on the switch and the

PC. Wait 30 seconds before you enter 10.0.0.1 in the

browser.

The console port is outlined in blue, and the

Note

Ethernet port is outlined in yellow.

If not, wait 30 seconds, re-enter 10.0.0.1 in the browser,

and press Enter.

If yes, re-enter 10.0.0.1 in the browser, and press Enter.

Catalyst 2360 Switch Getting Started Guide

Troubleshooting