Accutome 4Sight Service Manual - Page 4

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Accutome 4Sight Service Manual
Troubleshooting Guide
Below are things to check for various Accutome 4Sight problems. If these suggestions
do not cure the problem, return the unit to Accutome, Inc for repair. Alteration, repair or
modification of any product that is performed by persons not authorized by Accutome,
Inc., will result in immediate loss of warranty.

Troubleshooting

Troubleshooting Guide
Message
Error loading configuration file
"Can't find the right type of probe for this
exam"
Error deleting snapshots
Entered value out of range/ invalid
Failed to initialize DICOM
Could not locate the folder which
contains....
Failed to print to specified printer
Accutome 4Sight
Service Manual
File may be corrupted. Contact Accutome for assistance.
Make sure you are using the correct probe for the modality
selected. Re-check USB connection. Contact Accutome if
problem persists.
Make sure snapshot files are not in use by another program or
open. Close if open and re-try.
Re-check values being entered to make sure they are correct.
There may be an issue with the DICOM connection. Re-try
connecting the device to the server. If problem persists contact
Accutome support.
Wrong file path may be specified in setup or folder may have
moved. Check to make sure folder is in the right location and make
sure file path is correct.
There may be an issue with the printer connection. Re-try
connecting printer to the control unit. Contact Accutome if
problem persists.
Cause
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