Digital Audio Labs livemix LM-DANTE-EXP2 User Manual - Page 12

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TROUBLESHOOTING

I have connected the LM-DANTE-EXP2 to a

Dante device but I can't see the device in the

setup screen.

I have assigned all the channels and they show

up but there is no audio.

I hear audio, but every once in a while I hear a

click or pop.

LIVEMIX DANTE OPTION CARD (LM-DANTE-EXP2)

Firmware v4.0 removes the Dante setup from

the CS-DUO or CS-SOLO. All Dante setup will

be performed with the Dante Controller from

Audinate.

Verify that the Dante devices are available on

the network. The Dante Controller software

from Audinate can be a helpful tool. It is a free

download at www.audinate.com.

In many devices like a console, you need to tell

the Dante network which signals get assigned

to the channels. A digital console may allow

you to put directs, inserts, aux sends, etc. on

the Dante network. Consult the user guide

for your particular device to determine how

to assign the desired outputs to the Dante

network.

Audible clicking/popping is usually an issue

with the digital clock. The Dante network has

a built in clocking system that automatically

selects the most stable source for clocking. If

you are using Livemix with a Dante network,

make sure that your console or Dante device

is set to be the clock Leader and Livemix is set

to Follower. This can be done through Dante

Controller software on a Windows PC or Apple

computer.

NOTE: If you desire to have your console's

internal clock be the clock source, select this

configuration setting on your console. Then

in Dante Controller, set your console's Dante

option card to be the Leader Dante device

on the Dante network and select "Sync to

External" for this. This means you want the

clock source to be external or outside of the

Dante network.

Verify that the Sample Rates are the same for

all Dante devices.