Samsung 172S User Manual - Page 28

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Before calling for service, check the information in this section to see if you can remedy any

problems yourself. If you do need assistance, please call the phone number on the warranty card,

the phone number on the Information section or contact your dealer.

Check List

Symptom

No images on the screen.

I cannot turn on the monitor.

I cannot see the On Screen

Display(OSD).

Troubleshooting

Check List

Is the power cord connected

properly?

Can you see "No Connection,

Check Signal Cable" on the screen?

If the power is on, reboot the

computer to see the initial

screen(the login screen),

which can be seen.

Can you see "Video mode not

supported" on the screen?

There is no image on the screen.

Is the power indicator on the

monitor blinking at 1 second

intervals?

Have you locked the On Screen

Display (OSD) Menu to prevent

changes?

Solution

Check the power cord connection

and supply.

Check the signal cable connection.

If the initial screen (the login screen)

appears, boot the computer in the

applicable mode (the safe mode for

Windows ME/2000/XP) and then

change the frequency of the video card.

(Refer to the Preset Display Modes)

Note: If the initial screen (the login

screen) does not appear, contact a

service center or your dealer.

You can see this message when the

signal from the video card exceeds the

maximum resolution and frequency that

the monitor can properly handle.

Adjust the maximum resolution and

frequency that the monitor can properly

handle.

The monitor is in PowerSave mode.

Press a key on the keyboard or move

the mouse to activate the monitor and

restore the image on the screen.

Unlock the OSD by pressing the

MENU button for at least 5 seconds.