Samsung 690 Series User Manual - Page 24

Browse online or download pdf User Manual for Monitor Samsung 690 Series. Samsung 690 Series 40 pages. Series 6
Also for Samsung 690 Series: Specifications (36 pages), Installation Manual (50 pages), Installation Manual (48 pages)

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Issues

The TV won't turn on.

There is no picture/video.

The remote control does not

work.

The cable/set top box remote

control doesn't turn the

TV on or off or adjust the

volume.

‐ This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There

may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the

performance of the product.

‐ To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto

Update functions on the TV's menu (Screen MENU > Support > Software Update > Update now or Screen

MENU > Support > Software Update > Auto Update).

[UH8000-ZA]BN68-05868A-03ENG.indb 24

Solutions and Explanations

Make sure the AC power cord is securely plugged in to the wall outlet and

the TV.

Make sure the wall outlet is working.

Try pressing the P button on the TV to make sure the problem is not the

remote. If the TV turns on, refer to "Remote control does not work" below.

Check the cable connections. Remove and reconnect all cables connected

to the TV and external devices.

Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-

ray etc) to match the TV's input connections. For example, if an external

device's output is HDMI, it should be connected to an HDMI input on the

TV.

Make sure your connected devices are powered on.

Be sure to select the correct input source.

Reboot the connected device by unplugging it, and then reconnecting the

device's power cable.

Replace the remote control batteries. Make sure the batteries are installed

with their poles (+/–) in the correct direction.

Clean the sensor's transmission window on the remote.

Try pointing the remote directly at the TV from 5~6 feet away.

Program the Cable/Set remote control to operate the TV. Refer to the

Cable/Set-Top-Box user manual for the SAMSUNG TV code.

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2014-03-13

6:06:04