Cisco 521SG - Unified IP Phone VoIP Quick Reference Card

Browse online or download pdf Quick Reference Card for IP Phone Cisco 521SG - Unified IP Phone VoIP. Cisco 521SG - Unified IP Phone VoIP 2 pages. Manager express for ip phone
Also for Cisco 521SG - Unified IP Phone VoIP: User Manual (18 pages)

Print Page

UICK

EFERENCE

Cisco Unified

Communications

Manager Express

Quick Reference Card for

Cisco Unified

IP Phones 521SG and 524SG

This quick reference is intended for

Cisco Unified IP phone users who are already

familiar with their phones. For details on your

phones and phone features, see the user guide.

Because of differences in phone

Note

models and features, not all

procedures and soft keys

described here apply to all

phones.

Using the Quick Reference Card

• Complete numbered items in sequence.

• Choose only one bulleted item.

• Bold terms identify soft keys.

Place a Call

• Lift the handset and dial the number.

• Dial the number and then lift the handset.

• Press the line button for your extension, dial

the number, and then lift the handset.

• Press any available button, dial the number,

and then lift the handset.

• Press New Call, dial the number, and then lift

the handset.

• Press a speed dial button and then lift the

handset.

• If you selected a number from a directory,

press Dial, and then lift the handset.

Answer a Call

• Lift the handset.

• If you are using a headset, press Headset.

• If you are using a speakerphone, press Speaker

or Answer.

End a Call

• Hang up.

• If you are using a headset, press Headset or

EndCall.

• If you need to end a speakerphone call, press

Speaker or EndCall.

Redial a Number

• Lift the handset, press Redial.

• If you are using a speakerphone, press Redial.

Hold a Call

Hold

• Press Hold button.

Retrieve

• Press Resume.

• To retrieve multiple calls, use the Navigation

button to select the call, then press Resume.

• To retrieve a call on multiple lines, press the

line button of the line you want to pick up.

Transfer a Call

1. Press Trnsfr.

2. Dial "transfer to" number.

3. Wait for answer and announce caller.

4. Press Trnsfr to transfer the call or press End

Call to hang up. Press Resume to reconnect to

the first caller.

Transfer to Voice Mail

1. Press TrnsfVM.

2. Enter the recipient's extension number and

press TrnsfVM again.

Place a Conference Call

1. During a call, press more and then Confrn to

open a new line and put the first party on hold.

2. Place a call to another number.

3. When the call connects, press Confrn again to

add the new party to the existing call with the

first party.

To establish a conference call between two callers

to Cisco Unified IP phones, one active and the

other on hold, press Confrn.

To establish a conference call between two callers

already on Cisco Unified IP phones, using separate

line buttons, one active and the other on hold, use

the following method:

1. Press Confrn.

2. Press the Line button of the call you want to

add to the three-party conference.

End a Conference Call

• Hang up handset.

• Press EndCall.

Live Record a Call

1. Press LiveRcd. This puts the other party

on-hold and initiates a call to the configured

live record number.

2. Press LiveRcd again to stop recording.

Ad Hoc Conference Call

Start a Conference Call

1. From a connected call, press Confrn. (You

might need to press the more soft key to see

Confrn.)

2. Enter the participant's phone number.

3. Wait for the call to connect.

4. Press Confrn again to add the participant to

your call.

5. Repeat to add additional participants.

Remove Participants

1. Highlight the participant's name.

2. Press Remove. You can remove participants

only if you initiated the conference.

3. Hang up or press EndCall to end your

participation in a conference.

Call Forwarding

All

1. Press CFwdAll.

2. Dial "forward to" number.

3. Press the Accept soft key.

Voice Mail

1. Press CFwdAll.

2. Dial the voice mail number.

3. Press EndCall.

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel:

408 526-4000

800 553-NETS (6387)

Fax:

408 527-0883

Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or

trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective

owners. The use of the word partner does not imply a partnership relationship between Cisco and any

other company. (0705R)

78-18763-01