Cisco 6961 - Unified IP Phone Standard VoIP Manual To Using - Page 4

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Cisco 6961 - Unified IP Phone Standard VoIP Manual To Using

Guide to using your CISCO IP 6961 phone at Imperial College

Call History

Issued on 11.02.2013

Call History allows you to view information about the last 150 calls on

your phone. A call icon is displayed to indicate the type of call:



Received



Placed



Missed

View Call History

1. Press the Applications button

2. Select Call History. (Use the Navigation bar and button to scroll and

select.)

3. Press the Exit softkey to exit

Filter Call History

1. Press the Applications button

2. Select Call History. (Use the Navigation bar and button to scroll and

select.)

3. To sort by missed calls, press the Missed softkey

4. To view all calls in the Call History List, press the All Calls softkey

5. Press the Exit softkey to exit

Dial From Call History

1. Press the Applications button

2. Select Call History. (Use the Navigation bar and button to scroll and

select.)

3. Navigate to relevant call using Navigation bar

4. Press the Select button (centre of Navigation bar with square on it)

or press the softkey Call

Please note: For Missed Calls and Received Calls you must prefix the external

call entry you chose to dial (by pressing EditDial) with a 9 or 7 otherwise the

first digit the system will dial is 0 which will take you to Voice Activated

Assistant (VAA) and then the Imperial College operator. Also, it is not possible

to ring telephone numbers which start 44/ 54 as these are incoming calls across

campuses.

Clear Call History

1. Press the Applications button

2. Select Call History. (Use the Navigation bar and button to scroll and

select.)

3. Press the More softkey

4. Press the Clear softkey

Delete Call Record From Call History

1. Press the Applications button

2. Select Call History. (Use the Navigation bar and button to scroll and

select.)

3. Press the More softkey twice

4. Press the Del Call softkey

Page 4 of 6

Produced by Karen Vincent