Note
• Complete numbered items in sequence.
• Bulleted item give you a choice; choose only
one.
• Bolded terms are softkeys you press.
Obtain Dial Tone
• Lift the handset. If you cannot hear a dial tone,
choose an available line by pressing the line
button.
• Press the speaker button. If you cannot hear a
dial tone, choose an available line by pressing
a line button.
• Press an available line button, directly
enabling speakerphone mode.
• Press New Call.
• If a headset is connected to the phone, press
the Headset button.
Place a Call
• Dial the number on the keypad.
• Press Redial.
• On the speakerphone, press a line button.
• Press NewCall and dial a number on the
keypad.
• Press Redial.
• Dial the number with the phone on hook. Then
press Dial or lift the handset.
• If you have selected a number from the
directory, press Dial to place the call.
Answer a Call
• Lift the handset.
• If you are using a headset, press the line button
to select between incoming calls.
• On the speakerphone, press the Speakerphone
button or Answer.
End a Call
• Hang up.
• If you are using a headset, press EndCall.
• On the speakerphone, press the Speakerphone
button or EndCall.
Redial a Number
• Lift handset, press Redial.
• On the speakerphone, press Redial.
Hold a Call
Press Hold or select another line.
To retrieve a call on hold, press the flashing button
or Resume.
Mute a Call
Press the Mute button.
To deactivate mute, press the Mute button again.
On the speakerphone, lift the handset.
Transfer a Call
1. Press the Transfer button.
2. Dial the "transfer to" number.
• Hang up or press the Transfer button.
• Wait for answer and announce caller.
Press the Transfer button to leave call. Press
Resume to reconnects to caller.
To cancel a transfer, press EndCall then Resume to
reconnect to caller.
Directory Transfer
1. Obtain dial tone.
2. Press the Applications line button 24 and
navigate to Directories.
Or press line button 22 if it is configured as
Directories (default).
3. Search for the requested name.
4. When the requested name is selected in the
Directory, press Dial.
5. Press the Transfer button.
Call Forwarding
1. Press CFwdAll.
2. Dial "forward to" number.
3. Press # or EndCall.
To cancel call forwarding, go offhook on line, press
CFwdAll, then hang up.
Speed Dial
Program Speed Dial
1. Obtain dial tone.
2. Press #.
3. Press Speed-dial to start.
4. Enter number to speed dial.
5. Press Speed-dial to finish.
6. Hang up.
Call From Speed-Dial
1. Obtain dial tone.
2. Access Applications, then Directories.
3. Navigate to Speed Dial.
4. Press Select.
DND
1. Press more.
2. Press DND.
Intercom
1. Access Applications, then Directories.
2. Scroll to Speed Dial.
3. Press Intercom Speed Dial.
4. Press the Mute button to answer.
Call From Local Directories
1. Access Applications, then Directories.
2. Scroll to directory or press 4 for Local
Directories.
3. Search for name.
4. Scroll to number.
5. Press Dial.
Call History
View Call History
1. Press Applications, then Directories.
2. Scroll to history list.
• Press 1 for Missed Calls.
• Press 2 for Received Calls.
• Press 3 for Placed Calls.
Call from Call History
1. Access Applications, then Directories.
2. Navigate to number.
3. Press Select.
4. Press Dial.
Clear Call History
Press Clear. Clears all history.
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