Siemens EC7..R SERIES Instruction Manual - Page 10

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Fault

The kitchen smells of gas. A gas tap has been left on.

The burner immediately

switches off after releasing

the control knob.

Technical Assistance Service

When contacting our Technical Assistance Service, please

provide the product number (E-Nr.) and production number

(FD) of the appliance. This information is given on the

specifications plate located on the lower section of the hob and

on the label in the user manual.

Please find the contact data of all countries in the enclosed

customer service list.

To book an engineer visit and product advice

0344 892 8999

Calls charged at local or mobile rate.

01450 2655

0.03 € per minute at peak. Off peak 0.0088 € per

minute.

Rely on the professionalism of the manufacturer. You can

therefore be sure that the repair is carried out by trained service

technicians who carry original spare parts for your appliances.

Used appliances and packaging

If the

symbol is shown on the specifications plate, bear in

)

mind the following instructions:

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.

This appliance is labelled in accordance with

European Directive 2012/19/EU concerning used

electrical and electronic appliances (waste electrical

and electronic equipment - WEEE). The guideline

determines the framework for the return and recycling

of used appliances as applicable throughout the EU.

The packaging of your appliance has been manufactured using

only the materials which are strictly necessary to guarantee

efficient protection during transport. These materials are 100%

recyclable, thus reducing the environmental impact. You can

also contribute to caring for the environment by following the

advice below:

Dispose of the packaging in the appropriate recycling bin.

■

Before you get rid of an old appliance, make sure you disable

■

it. Contact your local authority to find out the address of your

nearest recycling centre to dispose of your appliance.

Do not pour used oil down the sink. Collect it in a sealed

■

container and take it to an appropriate collection point or,

failing that, place it in the rubbish bin (it will end up in a

controlled dump; this is probably not the best option, but it

will avoid contaminating ground water)

Possible cause

Incorrect coupling of gas cylinder.

Possible gas leak.

The control knob was not held down for long

enough.

The grooves on the burner are dirty.

Solution

Turn off the taps.

Check that the coupling is sound.

Shut off the gas supply, ventilate the premises and

immediately notify an authorised installation techni-

cian to check and certify the installation. Do not

use the appliance until ensuring that there is no

gas leak in the installation or appliance itself.

Once the burner is on, hold the control knob down

a few seconds longer.

Clean the grooves on the burner.

Warranty conditions

In the unlikely event that the appliance is damaged or does not

meet your expectations in terms of quality, please inform us as

soon as possible. For the warranty to be valid, the appliance

must not have been tampered with, or used inappropriately.

The applicable warranty conditions are those set out by the

company's representative office in the country of purchase.

Detailed information is available from retail outlets. Proof of

purchase must be presented to obtain the benefits of the

warranty.

We reserve the right to introduce changes.