Cisco 7962 Quick Reference Manual - Page 2

Browse online or download pdf Quick Reference Manual for IP Phone Cisco 7962. Cisco 7962 3 pages. Telephone and voicemail
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Cisco 7962 Quick Reference Manual
9.
** To place a conference call:
•
st
Dial the 1
party phone number.
•
Press the Confrn soft key. (the first party will
be placed on hold).
•
nd
Dial the 2
party phone number and wait for
answer.
•
When the call connects, press the Confrn soft
key again to add the new party to the call.
•
Repeat above steps to add in more parties.
•
To display the list of conference participants,
press the ConfList softkey.
Note:
Max 4 parties including yourself.
10. ** To park a call:
•
During an active call, press the More soft key
until you see the Park tab.
•
Press the Park soft key to park the call. The
LCD displays the number where the call is
parked.
•
Before you hang up, make a note of the call
park number.
•
To retrieve the parked call, go to any phone in
your office and dial the call park number.
11. ** To pick up a call:
•
Get a line as per item 1.
•
Press the More soft key to display the PickUp
tab.
•
Press the PickUp soft key to transfer the call to
your extension.
•
Answer the incoming call that is now ringing on
your phone.
Note:
Cisco IP Phone 7962/7942 – Quick Reference Guide
The call group has been pre-defined such that
phones within the common area are grouped
together.
12. To forward all call:
•
Press the CfwdAll soft key. You should hear
two beeps.
•
Enter the number to wish you want to forward
all of your call. Be sure to enter the number
exactly as you would if you were placing the
call to that number from your office phone.
•
To cancel call forwarding, press the CfwdAll
soft key again.
13. ** To redirect incoming calls to
voicemail:
•
Press the iDivert softkey while you are
receiving a call.
•
The call is immediately sent to your voice mail.
14. **
To
view
Corporate
Services:
•
Press the Directories button.
•
Use the Scroll key to select the Corporate
Directory.
•
Press the Select soft key to display the
directory search options.
•
Use the Scroll key to select the search option:
First Name, Last Name or Number.
•
To perform a search, use the numbers
corresponding to the letters on the dialing pad
to enter a name or number and press the
Search soft key.
Note:
It is not necessary to enter a complete query to
conduct a search.
15. **
To use the CallBack:
•
Dial the ext number..
•
While you hear the busy tone or ringing tone,
press the CallBack soft key. Otherwise, after 5
rings Voicemail will kick-in and this feature will
not be applicable.
•
A CallBack activation confirmation message will
appear on the screen, "CallBack is activated on
xxxx."
•
To verify the status of the call back notification,
press the CallBack softkey while your phone is
idle. The above confirmation message will
appear again.
•
When the ext number you called is available to
receive your call, you will receive an audio alert
and a notification message will appear.
•
Press the Dial soft key to call xxxx.
Note:
- CallBack is only available between IP Phones.
Directory
- CallBack does not work with Mobile Phone or
external line. The LCD will show the message
"CallBack can not be activated on xxxx" or
"CallBack Failure" in such situation.
- CallBack does not work, if the called party has
forwarded all calls to another
extension.
16. ** To use abbreviated dialing:
•
Dial a speed-dial index number while your
phone is on-hook.
•
The AbbrDial softkey appears on your phone.