Cisco 7962G - Unified IP Phone VoIP User Manual - Page 11

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Retrieve Voice Messages

To retrieve voice messages:

Select an available line by lifting the handset, pressing the speakerphone button, or pressing a line

button. Listen for dial tone. Press the Messages button, and follow the voice prompts.

2. Press the Messages button, and follow the voice instructions.

Note

When you have one or more new messages, the message-waiting indicator (MWI) on your handset will be lit.

It will turn off when you have listened to new messages.

You can turn the MSGWT lamp on or off manually. To

turn on your MSGWT lamp:

1. Pick up the handset.

2. Dial 6998

To turn off your MSGWT lamp:

1. Pick up the handset.

2. Dial 6999

View Call History

To view recent missed, received, or placed calls:

1. Press the Directories button.

2. Use the Navigation button to scroll and select the desired call list. Press the Select soft key, or:

– Press 1 on the keypad (or use Navigation key) for Missed Calls.

– Press 2 on the keypad (or use Navigation key) for Received Calls.

– Press 3 on the keypad (or use Navigation key) for Placed Calls.

3. Press the Exit soft key to return to the previous directory menu.

To pla ce a call to a number in the call history list:

1. Use the Navigation button to scroll through the call history list.

2. Use the Select soft key to select a phone number. The digits appear on the phone display .

3. To dia l the number as it appears on the phone display:

– Press the Dial soft key.

To edit the number on the phone display before dia ling:

1. Press the EditDial soft key to place the curso r at the beginnin g of the number on the phone display .

2. Use the key pad to edit the digits as needed . Use the bac kspace (<<) soft key to erase digits that you enter incorrectly.

3. Press the Dial soft key to place the call .

To clear all numbers in the directory histories:

Press the Clear soft key.

Note

The Clear soft key clears all call history lists. Selective clearing of call history list is not supported.